Audience

Plaid works with over 12,000 companies, from cutting-edge startups to fintechs like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to empower people with more choice and control over how they manage their money.

About Plaid

Plaid is a global fintech infrastructure platform that enables businesses and consumers to securely connect to financial data and services. Through APIs that connect to more than 12,000 financial institutions across 20+ countries, Plaid operates the world’s largest open banking data network. By removing the complexity of direct bank integrations, Plaid enables developers, financial institutions, and enterprises to build secure, user-friendly, and conversion-optimized financial products. Plaid powers payments, lending, identity verification, fraud prevention, and personal finance applications. Today, more than 100 million people worldwide, including half of U.S. adults, have relied on Plaid through their connections to over 7,000 apps and services.

Pricing

Starting Price:
Free
Pricing Details:
Test for free
Free Version:
Free Version available.

Integrations

API:
Yes, Plaid offers API access

Ratings/Reviews - 5 User Reviews

Overall 4.4 / 5
ease 4.5 / 5
features 4.0 / 5
design 3.7 / 5
support 3.7 / 5

Company Information

Plaid
Founded: 2013
United States
plaid.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
In Person
Support
Phone Support

Plaid Frequently Asked Questions

Q: What kinds of users and organization types does Plaid work with?
Plaid works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Plaid support in their product?
Plaid supports these languages: English.
Q: What kind of support options does Plaid offer?
Plaid offers support via phone support.
Q: What other applications or services does Plaid integrate with?
Plaid integrates with: ABLE Platform, Accounting Seed, AccountsIQ, Adaptive, Adyen, Airbyte, Airwallex, Alchemy, Aleph, Alinea, Alloy, Aloan, Alpaca, AlphaWallet, Alternative, Alviere Hive, TRESIO, Appway Digital Banking, Apron, Aqtos BOSS*, Atomic, August, Cybrid, Bakkt, and Beaver and more.
Q: Does Plaid have an API?
Yes, Plaid has an API.
Q: Does Plaid have a mobile app?
Yes, Plaid has a mobile app for Android, iPad, and iPhone.
Q: What type of training does Plaid provide?
Plaid provides training in the form of documentation and in person.
Q: How much does Plaid cost?
Pricing for Plaid starts at Free.

Plaid Product Features

Authentication

Single Sign On Not Supported
Self Service Portal Not Supported
Policy Management Not Supported
Out-of-Band Authentication Not Supported
Mobile Authentication Not Supported
Social Sign On Not Supported
Multifactor Authentication Not Supported
Knowledge-Based Authentication Not Supported
Credential Management Not Supported
Biometric Not Supported

Banking

Credit Card Management Supported
Investment Banking Supported
Multi-Branch Supported
Online Banking Supported
Risk Management Supported
Transaction Monitoring Supported
ATM Management Not Supported
Compliance Tracking Not Supported
Corporate Banking Not Supported
Credit Union Not Supported
Private Banking Not Supported
Retail Banking Not Supported
Securities Management Not Supported

Financial Reporting

Audit Trail Not Supported
Balance Sheet Not Supported
Consolidation / Roll-Up Not Supported
Forecasting Not Supported
Multi-Department / Project Not Supported
Multi-Company Not Supported
Profit / Loss Statement Not Supported
Income Statements Not Supported
Cash Management Not Supported
"What If" Scenarios Not Supported
General Ledger Not Supported

Financial Risk Management

Liquidity Analysis Not Supported
Market Risk Management Not Supported
Loan Portfolio Management Not Supported
Operational Risk Management Not Supported
Compliance Management Not Supported
Portfolio Management Not Supported
Risk Analytics Benchmarks Not Supported
Stress Tests Not Supported
Portfolio Modeling Not Supported
Value At Risk Calculation Not Supported
Credit Risk Management Not Supported
For Hedge Funds Not Supported

Financial Services

Analytics Supported
Branch Optimization Supported
Channel Management Supported
Compliance Management Supported
Customer Engagement Supported
Risk Management Supported
Performance Management Not Supported

Fraud Detection

Custom Fraud Parameters Not Supported
Pattern Recognition Not Supported
For Banking Not Supported
For Insurance Industry Not Supported
Investigator Notes Not Supported
Check Fraud Monitoring Not Supported
Internal Fraud Monitoring Not Supported
Access Security Management Not Supported
Transaction Approval Not Supported
For eCommerce Not Supported
For Crypto Not Supported

Loan Servicing

Investor Management Not Supported
Fee Management Not Supported
Collateral Tracking Not Supported
Compliance Management Not Supported
Automatic Funds Distribution Not Supported
Collections Management Not Supported
Accounting Management Not Supported
Customer Database Not Supported
Loan Processing Not Supported
Amortization Schedule Not Supported
Application Management Not Supported
Student Loans Not Supported
Auto Loans Not Supported
Construction Loans Not Supported
Business Loans Not Supported

Mobile Banking

Transaction Monitoring Not Supported
SMS Banking Not Supported
Digital Wallet Not Supported
Remote Deposit Not Supported
P2P Payments Not Supported
Voice Banking Not Supported
Bill Payment Not Supported
Cash Management Not Supported
Chat / Messaging Not Supported
Cross Selling Functionality Not Supported
Biometric Not Supported

Online Banking

Cash Management Supported
Fraud Detection Supported
Loan Management Supported
Retail Banking Supported
Single Sign On Supported
Transaction Monitoring Supported
Brokerage Not Supported
Chat / Messaging Not Supported
Credit Card Management Not Supported
Electronic Statements Not Supported
Marketing Automation Not Supported

Plaid Additional Categories

Plaid Verified User Reviews

Write a Review
  • A Plaid User
    Product
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Plaid review."

    5 out of 5 stars Posted 2022-11-02

    Pros: Good at what it does, fairly easy to set up and offers a lot of flexible customization features for bringing people into your financial apps.

    Cons: Not a lot to hate about Plaid, I think the pricing can start to creep up if you have lots of users connecting their banks.

    Overall: I think Plaid is a much better platform than other alternatives out there, like a Yodlee, it has much better design and just really gets the job done.

    Read More...
  • A Plaid User
    Coordinator
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Easy to use on the customer side"

    5 out of 5 stars Posted 2022-01-25

    Pros: I have dabbled in the business side of plaid but as a customer it was easy to use. This review is more for businesses to hear what a customer thinks. I like how this works with cards. It's nice to be able to trust where you are putting your card info.

    Cons: Nothing major. Have had issues with Discover not being accepted randomly until try 3.

    Overall: Overall happy with how easy it is to use on the customer side of the product. Not sure what it is like on the business side.

    Read More...
  • A Plaid User
    Customer Care Coordinator
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 3 out of 5 stars
    Ease 4 out of 5 stars
    Features 3 out of 5 stars
    Pricing 3 out of 5 stars
    Support 3 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Plaid is a decent software"

    3 out of 5 stars Posted 2021-06-18

    Pros: PLAID is quick and easy to use when connecting your bank accounts. Support response time is quick and efficient, something solutions are not found immediately though.

    Cons: The back-end for companies could use some work it is very confusing. Submitting tickets are confusing and difficult. It is near impossible to get a ticket entered without having to deep dive into the transactions and finding request codes.

    Overall: PLAID is a decent software that connects banks to other banks. It is affordable and allows companies a cheap option for bank details.

    Read More...
  • A Plaid User
    Customer Care Coordinator
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 3 out of 5 stars
    Ease 4 out of 5 stars
    Features 3 out of 5 stars
    Pricing 4 out of 5 stars
    Support 3 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Plaid connectivity "

    4 out of 5 stars Posted 2021-05-18

    Pros: Plaid was able to integrate banks that were not currently available. The time frame was six months but the integration process happened in three months. That was great as we can offer our services to more customers. Plaid has the vast majority of major banks, not so much smaller banks and credit unions.

    Cons: There is no search option on their website to see if the bank institution is available through plaid. This would make it easier to let customers know right away instead of creating a fake application and searching on a live application.

    Overall: Overall Plaid has been instrumental in the development of our company. There are issues that eventually get smoothed out. This is a great option for startup companies and relatively easy to use. The only suggestion is to upgrade the search bar to offer an advance setting to find banks easier.

    Read More...
  • A Plaid User
    Intern
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 20,000 or More
    Probability You Would Recommend? 10 out of 10

    "Supports most major banks"

    5 out of 5 stars Posted 2020-07-17

    Pros: I'm a huge fan of how easy Plaid's API makes it to enable connecting different payment sources from different banks. The user logs in with the same online banking credentials they normally do, and the data stays where it's supposed to.

    Cons: Nothing, really. From a user experience perspective Plaid's doesn't leave much to be desired.

    Overall: Fantastic experience using Plaid. Highly recommend it for apps that need to accept a variety of payment methods.

    Read More...
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