JobWatchOrbital Solutions
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Related Products
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About
JobWatch’s fully integrated CRM connects all your customer data, providing you with a rich and integrated picture of each and every account, contact, site and contract. It makes life easy for your back office team who are able to access customer information and histories in an instant. This means fast and efficient handling of calls, new job booking and tracking of all calls, tasks and activities against each customer account. JobWatch lets you manage all your contracts with ease. Create unlimited job types, specific to individual customers and including their agreed rates for labour, parts, delivery and travel time. That means accurate billing and invoicing, protecting your revenues and ensuring customer satisfaction. JobWatch CRM provides a detailed history for every customer account with instant access to calls, tasks and activities as well as jobs, invoices and other documents such as completed job cards.
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About
We reveal the campaigns, channels and keywords that make your customers pick up the phone – so you can make your marketing more effective. ResponseTap gives each website session a unique number to connect the phone call to a customer’s website journey and campaign history, so you can understand which campaigns and keywords were responsible for driving phone sales. Smart Match offers the fastest and easiest way to link call revenue to marketing activity. When you activate it in ResponseTap, you can easily discover which marketing source is driving your highest value phone sales. All it takes is a simple CSV upload, meaning you can now effortlessly close the gap in your reporting puzzle. Easily make comparisons on performance with lifetime access to your call data. Some Call Intelligence providers only allow access to 12 months, but we think reporting year on year comparisons should be a given.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that need a mobile workforce management system
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Audience
Businesses searching for a powerful Call Accounting solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$35 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationOrbital Solutions
Australia
www.orbitalsolutions.com.au
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Company InformationResponseTap
United Kingdom
www.responsetap.com
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Not Supported
Contractor Management
Supported
Employee Lifecycle Management
Not Supported
Labor Projection
Not Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Scheduling
Supported
Skills Tracking
Supported
Time & Attendance
Supported
Variable Workforce
Supported
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Call Accounting Features
By-Extension Reporting
Not Supported
Call Duration
Supported
Call Monitoring
Supported
Call Volume
Supported
Caller Identification
Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
Unattended Call Management
Supported
Who Answered Log
Supported
Call Recording Features
Archiving
Supported
Call Sharing
Supported
Distributed Call Recording
Supported
Event Triggered Recording
Supported
File Transfer
Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Recording Bookmarking
Supported
Scheduled Recording
Supported
Screen Activity Recording
Supported
Video Call Recording
Supported
Call Tracking Features
Call Log
Not Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
CRM
Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
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Integrations
Bright Analytics
Not Supported
DenGro
Not Supported
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