Local Measure Engage

Local Measure Engage

Local Measure
+
+

Related Products

  • ActiveCampaign
    17,148 Ratings
    Visit Website
  • Adzooma
    254 Ratings
    Visit Website
  • Pylon
    62 Ratings
    Visit Website
  • Enterprise Bot
    23 Ratings
    Visit Website
  • Admiral
    64 Ratings
    Visit Website
  • Pipeliner CRM
    748 Ratings
    Visit Website
  • Shape Software
    133 Ratings
    Visit Website
  • Sendbird
    164 Ratings
    Visit Website
  • SurveySparrow
    3,007 Ratings
    Visit Website
  • Odoo
    1,638 Ratings
    Visit Website

About

JINGsocial is a complete marketing automation tool for your business. If you are a marketer or CRM manager, JINGsocial can support your customer engagement efforts throughout your customer‘s life cycle, from acquisition to conversion. JINGsocial can bind your customers or members to WeChat and create personalized engagement through your social channels. Our marketing suite helps you create campaigns, build customized chatbots and journeys and track and analyze customer behavior. The JINGdigital platform provides a set of powerful tools tailor-made for high ATV brands and B2B companies. Measure channel ROI more accurately than ever before so you can invest in the most effective channels with personalized lead nurturing. JINGsales is a social selling platform built within the WeChat and WeChat Work ecosystems. JINGconnect is an integration platform that connects your existing systems to your WeChat. JINGtrack is a web and mini-program solution to track customer behavior.

About

Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a powerful marketing automation, social selling, customer tracking, and integration platform

Audience

Companies interested in a pre-built cloud contact center platform to transform customer service.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

JINGdigital
Founded: 2014
China
www.jingdigital.com/en/products/jingsocial/

Company Information

Local Measure
Founded: 2013
Australia
www.localmeasure.com

Alternatives

Knight

Knight

Knight SaaS SCRM

Alternatives

Parllay

Parllay

Parllay China
Twilio Flex

Twilio Flex

Twilio
Engati

Engati

Engati Technologies

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

WeChat
Amazon Connect
Apple Business Chat
Confluence
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Jira
LINE
Microsoft Teams
Salesforce
Shopify
WhatsApp
X (Twitter)
Zendesk

Integrations

WeChat
Amazon Connect
Apple Business Chat
Confluence
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Jira
LINE
Microsoft Teams
Salesforce
Shopify
WhatsApp
X (Twitter)
Zendesk
Claim JINGdigital and update features and information
Claim JINGdigital and update features and information
Claim Local Measure Engage and update features and information
Claim Local Measure Engage and update features and information