Intrawebix CRM

Intrawebix CRM

Intrawebix SRL
+
+

Related Products

  • UptimeRobot
    880 Ratings
    Visit Website
  • UENI
    9,731 Ratings
    Visit Website
  • 6Storage
    146 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website
  • FISPAN
    5 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Introw PRM
    122 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • Elecard Boro
    9 Ratings
    Visit Website
  • Hostaway
    2,110 Ratings
    Visit Website

About

Intrawebix CRM is a browser-based CRM for small and midsize businesses that sell and support customers through messengers, email and phone. A shared inbox connects WhatsApp, Telegram, Instagram, Messenger, Viber, email and website chat, and every conversation can become a lead. Teams manage leads, contacts and deals in a Kanban pipeline with lead scoring, forecasts and reports, and build chatbots, web forms, booking pages, email campaigns and automations. AI suggests and translates replies, summarizes conversations, and an AI voice agent answers calls and books appointments. Quotes are signed online, then invoiced; it also covers contracts, helpdesk tickets, a knowledge base, a customer portal, a REST API and webhooks. Interface in English, Romanian and Russian; data hosted in the EU. Pricing is per company, not per user, with a free plan and a 30-day trial. Agencies and IT consultants can join the partner program through the "Become a partner" link on our website.

About

Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.​

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small and medium businesses with sales, customer support and service teams.

Audience

Companies of all sizes that want to respond to customer messages from WhatsApp, Facebook Messenger, Viber, Telegram, and Apple Business Chat

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€19/month/company
Flat price per company, not per user. Free plan: 1 user, 1,000 records. Start: €19/month (up to 3 users). Business: €49/month (up to 10 users). Pro: €99/month (up to 25 users). Pro 50: €159/month (up to 50 users). Quarterly and annual billing at lower rates (annual: €205 / €529 / €1,069 / €1,717). 30-day free trial on the top plan, no card required.
Free Version Supported
Free Trial Supported

Pricing

499€ per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Chatbots inclusive! Focused on MessengerApps is TOP. Not only WhatsApp but Facebook Messenger, Apple, Viber, Telegram! Coordinate customer inquiries within your company and assign tickets to the right agents either using Drag & Drop or with the Autorouting function.

Cons

  • Statistics not really enterprise level - need improvement.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Intrawebix SRL
Founded: 2025
Moldova
crm.intrawebix.com/en

Company Information

Sinch
Founded: 2015
Germany
engage.sinch.com

Alternatives

Convarza AI

Convarza AI

Pronnel Technology

Alternatives

smsmode

smsmode

smsmode©
Waslo

Waslo

Tec-ads LTD (Waslo)
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
Mavibot

Mavibot

Mavibot.ai
Heyday AI

Heyday AI

Hootsuite

Categories

CRM Supported

Categories

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Chatbot Features

Call to Action Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Not Supported
Lead Qualification Supported
Mobile Messaging Not Supported
Multi-Channel Communication Supported
Product Recommendations Not Supported
Video Chat Not Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Supported

Integrations

Facebook Messenger Supported
Instagram Supported
Telegram Supported
Viber Supported
WhatsApp Supported
Facebook Not Supported
Google Calendar Supported
Microsoft Outlook Supported
QuickBooks Online Supported
Rambox Not Supported
Sinch Not Supported
WooCommerce Supported
WordPress Supported
Xero Supported
Zoho Books Supported

Integrations

Facebook Messenger Supported
Instagram Supported
Telegram Supported
Viber Supported
WhatsApp Supported
Facebook Supported
Google Calendar Not Supported
Microsoft Outlook Not Supported
QuickBooks Online Not Supported
Rambox Supported
Sinch Supported
WooCommerce Not Supported
WordPress Not Supported
Xero Not Supported
Zoho Books Not Supported
Claim Intrawebix CRM and update features and information
Claim Intrawebix CRM and update features and information
Claim Sinch Engage and update features and information
Claim Sinch Engage and update features and information