Intrawebix CRMIntrawebix SRL
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Sinch EngageSinch
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Related Products
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About
Intrawebix CRM is a browser-based CRM for small and midsize businesses that sell and support customers through messengers, email and phone. A shared inbox connects WhatsApp, Telegram, Instagram, Messenger, Viber, email and website chat, and every conversation can become a lead. Teams manage leads, contacts and deals in a Kanban pipeline with lead scoring, forecasts and reports, and build chatbots, web forms, booking pages, email campaigns and automations. AI suggests and translates replies, summarizes conversations, and an AI voice agent answers calls and books appointments. Quotes are signed online, then invoiced; it also covers contracts, helpdesk tickets, a knowledge base, a customer portal, a REST API and webhooks. Interface in English, Romanian and Russian; data hosted in the EU. Pricing is per company, not per user, with a free plan and a 30-day trial. Agencies and IT consultants can join the partner program through the "Become a partner" link on our website.
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About
Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Small and medium businesses with sales, customer support and service teams.
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Audience
Companies of all sizes that want to respond to customer messages from WhatsApp, Facebook Messenger, Viber, Telegram, and Apple Business Chat
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€19/month/company
Flat price per company, not per user. Free plan: 1 user, 1,000 records. Start: €19/month (up to 3 users). Business: €49/month (up to 10 users). Pro: €99/month (up to 25 users). Pro 50: €159/month (up to 50 users). Quarterly and annual billing at lower rates (annual: €205 / €529 / €1,069 / €1,717). 30-day free trial on the top plan, no card required.
Free Version
Supported
Free Trial
Supported
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Pricing
499€ per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationIntrawebix SRL
Founded: 2025
Moldova
crm.intrawebix.com/en
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Company InformationSinch
Founded: 2015
Germany
engage.sinch.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Not Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
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Chatbot Features
Call to Action
Supported
Context and Coherence
Not Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Not Supported
Natural Language Processing
Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Not Supported
Conversational Marketing Features
Appointment Scheduling
Not Supported
Audience Segmentation
Not Supported
Chatbot
Supported
Email Automation
Not Supported
Group Messaging
Not Supported
Human Handover
Supported
Lead Distribution
Not Supported
Lead Qualification
Supported
Mobile Messaging
Not Supported
Multi-Channel Communication
Supported
Product Recommendations
Not Supported
Video Chat
Not Supported
Customer Communications Management Features
Batch Communications
Not Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Supported
Interactive Content
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Supported
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Integrations
Facebook Messenger
Supported
Instagram
Supported
Telegram
Supported
Viber
Supported
WhatsApp
Supported
Facebook
Not Supported
Google Calendar
Supported
Microsoft Outlook
Supported
QuickBooks Online
Supported
Rambox
Not Supported
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Integrations
Facebook Messenger
Supported
Instagram
Supported
Telegram
Supported
Viber
Supported
WhatsApp
Supported
Facebook
Supported
Google Calendar
Not Supported
Microsoft Outlook
Not Supported
QuickBooks Online
Not Supported
Rambox
Supported
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