InfoCision vs. Refresh Comparison


InfoCision InfoCision Management Corp	Refresh	+	+
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About InfoCision is a provider of traditional call center services to advanced training solutions. We offer call center tools that shorten calls, blend alternative channels, and increase customer satisfaction. Working in & enhancing your existing call center atmosphere, tools pre-fill customer data and demographics, score incoming calls, train call center agents with eLearnings & simulations, measure quality, motivate staff, and more. InfoCision is the leading provider of direct marketing solutions for companies across a range of industries. We help our clients make informed decisions that maximize their return on investment. From traditional call center services to advanced training solutions, we are your full-service marketing service provider. Discover how we can help fulfill your business' marketing needs. Spanning across industries, InfoCision becomes the face of your brand as we work to better serve your clientele.	About Stop using multiple tools to meet your wellness, communication, and engagement needs separately, when you can bring everything together on one platform. Your users deal with a disparate set of single purpose tools and apps creating confusion, lowering engagement, leading to higher costs and a more complex workflow for all involved. What you need is a wellness, communication, engagement, & challenges platform that organizes, integrates, and communicates the entirety of your services and benefits offerings even as they change over time. Our modular, customizable employee platform highlights and delivers tools based on each users specific needs eliminating clutter, increasing utilization, and providing an overall better experience.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies and brands in search of a direct marketing solution to maximize their return on investment and optimize their services	Audience Community managers and HR Teams organize, integrate, and communicate to address the changing needs of their employees
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information InfoCision Management Corp Founded: 1982 United States www.infocision.com	Company Information Refresh Founded: 2006 United States www.refreshplatform.com/companies
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PR Newswire Cision	Nectar
Knowlarity Knowlarity Communications Pvt. Ltd. View All	Connecteam View All
Categories Call Center Supported Call Tracking Supported Corporate Wellness Supported Customer Service Supported Data Analysis Supported Data Visualization Supported eLearning Authoring Tools Supported Employee Communication Tools Supported Employee Engagement Supported Employee Monitoring Supported Employee Recognition Supported Qualitative Data Analysis Supported Remote Support Supported Telephony Supported	Categories Benefits Administration Supported Corporate Wellness Supported Employee Communication Tools Supported Employee Engagement Supported Employee Recognition Supported Onboarding Supported
	Corporate Wellness Features Activity Tracking Supported Employee Portal Supported Financial Wellness Not Supported Gamification Supported Goal Setting / Tracking Supported Health Coaching Supported Health Monitoring Supported Health Risk Assessment Supported Incentive Management Supported Program Management Supported Employee Communication Tools Features Activity / News Feed Supported Audio / Video Conferencing Supported Blogs Supported Chat / Messaging Supported Employee Directory Supported Event Calendar Supported File Sharing Not Supported Knowledge Management Supported Newsletter Management Supported Surveys & Feedback Supported Employee Engagement Features Benchmarking Not Supported Cultural Alignment Supported Employee Awards Supported Employee Guides Supported Employee Recognition Supported Feedback Management Supported Goal Management Supported Health & Wellness Programs Supported Performance Management Supported Pulse Surveys Supported Employee Recognition Features eCards Supported Goals Supported Leaderboards / Activity Tracking Supported Manager-to-Peer Recognition Supported Mention Management Not Supported Nominations Supported Peer-to-Peer Recognition Supported Performance Management Supported Rewards Catalog Supported Rewards Points Supported Social Recognition Supported Show More Features Benefits Administration Features Claims Management Not Supported COBRA Administration Not Supported Deduction Management Not Supported Disability Insurance Administration Not Supported Employee Benefits Administration Supported Flexible Spending Accounts Not Supported FMLA Administration Not Supported For Brokers Supported For Employers Supported FSA Administration Not Supported Health Insurance Administration Supported HIPAA Compliant Supported Life Insurance Administration Not Supported Online Benefits Enrollment Supported Premium Billing Not Supported Provider Management Supported Retiree Administration Supported Retirement Plan Management Not Supported Onboarding Features Course Management Supported Document Management Supported E-Verify / I-9 Forms Not Supported Electronic Forms Supported Electronic Signature Supported Employee Handbook Supported Employee Portal Supported File Management Supported Job Description Management Supported Orientation Management Supported Self Service Portal Supported Task Management Supported Tax Forms Supported Training Management Supported
Integrations Facebook Supported Gmail Not Supported Instagram Supported Microsoft Azure Not Supported Microsoft Entra ID Not Supported Microsoft Outlook Not Supported Microsoft Teams Not Supported Numeracle Supported Okta Not Supported SAP Concur Not Supported Salesforce Not Supported Slack Not Supported Twilio Not Supported X (Twitter) Supported Show More Integrations View All 4 Integrations	Integrations Facebook Not Supported Gmail Supported Instagram Not Supported Microsoft Azure Supported Microsoft Entra ID Supported Microsoft Outlook Supported Microsoft Teams Supported Numeracle Not Supported Okta Supported SAP Concur Supported Salesforce Supported Slack Supported Twilio Supported X (Twitter) Not Supported Show More Integrations View All 11 Integrations
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