Inboxful

Inboxful

Bokha
Mindcat Inbox

Mindcat Inbox

Mindcat Technology Consultants FZE
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+

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About

Inboxful is a cloud-based customer service workspace for teams handling Arabic- and English-language enquiries across social messaging channels. It brings WhatsApp, Facebook Messenger and Instagram conversations together with customer history, service cases, callbacks and reports. Agents can take responsibility for individual conversations, while departments manage assigned cases. Teams can add internal notes, apply labels and export reports. Professional and Contact Center plans add routing, workflows and a knowledge base, as well as AI-generated draft replies for human review. Contact Center can include approved-answer chatbot replies, configured read-only ERP lookups and a Grandstream UCM hotline connector after site assessment. Inboxful runs in desktop and mobile browsers; activating channels depends on customer account permissions and testing, and the in-app phone requires configuration and trial calls.

About

Mindcat Inbox is a hosted WhatsApp CRM for real estate brokerages that brings company-number conversations, website chat and property enquiries into a shared workspace. Agents can be assigned to leads, while managers review ownership, reply activity and response times. Lead records can include listing source, area, budget, reference and fields for Trakheesi permits, Madmoun QR checks or Saudi REGA ad licences. Teams can use saved replies, labels, follow-ups, approved WhatsApp broadcast templates and webhooks. The browser-based inbox supports English and a partly translated Arabic interface with right-to-left layout. The service is offered on shared UAE hosting, a separate hosted copy in the UAE or Saudi Arabia, or a customer’s own cloud or servers. Slack alerts and Salesforce lead sync are connected or configured during setup; direct portal feeds are custom setup for larger teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.

Audience

Real estate brokerages in Dubai and Riyadh

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

$24/user/month
Monthly per-agent plans are listed in AED for the UAE and SAR for Saudi Arabia, with a USD equivalent also shown. Higher tiers include more seats and features; minimum seat counts and one-time setup fees vary by tier. Shared hosting, a dedicated hosted copy, and customer-cloud/server deployment have different pricing. Annual prepayment is discounted; taxes and Meta charges may be additional.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bokha
Egypt
inboxful.net

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai

Alternatives

Alternatives

No Alternatives
Convarza AI

Convarza AI

Pronnel Technology

Categories

Customer Service Supported

Categories

Real Estate Supported
Real Estate CRM Supported

Integrations

WhatsApp Supported
Facebook Messenger Supported
Instagram Supported
Salesforce Not Supported
Slack Not Supported

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
Instagram Not Supported
Salesforce Supported
Slack Supported
Claim Inboxful and update features and information
Claim Inboxful and update features and information
Claim Mindcat Inbox and update features and information
Claim Mindcat Inbox and update features and information