InboxfulBokha
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Mindcat InboxMindcat Technology Consultants FZE
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Related Products
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About
Inboxful is a cloud-based customer service workspace for teams handling Arabic- and English-language enquiries across social messaging channels. It brings WhatsApp, Facebook Messenger and Instagram conversations together with customer history, service cases, callbacks and reports. Agents can take responsibility for individual conversations, while departments manage assigned cases. Teams can add internal notes, apply labels and export reports. Professional and Contact Center plans add routing, workflows and a knowledge base, as well as AI-generated draft replies for human review. Contact Center can include approved-answer chatbot replies, configured read-only ERP lookups and a Grandstream UCM hotline connector after site assessment. Inboxful runs in desktop and mobile browsers; activating channels depends on customer account permissions and testing, and the in-app phone requires configuration and trial calls.
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About
Mindcat Inbox is a hosted WhatsApp CRM for real estate brokerages that brings company-number conversations, website chat and property enquiries into a shared workspace. Agents can be assigned to leads, while managers review ownership, reply activity and response times. Lead records can include listing source, area, budget, reference and fields for Trakheesi permits, Madmoun QR checks or Saudi REGA ad licences. Teams can use saved replies, labels, follow-ups, approved WhatsApp broadcast templates and webhooks. The browser-based inbox supports English and a partly translated Arabic interface with right-to-left layout. The service is offered on shared UAE hosting, a separate hosted copy in the UAE or Saudi Arabia, or a customer’s own cloud or servers. Slack alerts and Salesforce lead sync are connected or configured during setup; direct portal feeds are custom setup for larger teams.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.
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Audience
Real estate brokerages in Dubai and Riyadh
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$24/user/month
Monthly per-agent plans are listed in AED for the UAE and SAR for Saudi Arabia, with a USD equivalent also shown. Higher tiers include more seats and features; minimum seat counts and one-time setup fees vary by tier. Shared hosting, a dedicated hosted copy, and customer-cloud/server deployment have different pricing. Annual prepayment is discounted; taxes and Meta charges may be additional.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBokha
Egypt
inboxful.net
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Company InformationMindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
WhatsApp
Supported
Facebook Messenger
Supported
Instagram
Supported
Salesforce
Not Supported
Slack
Not Supported
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Integrations
WhatsApp
Supported
Facebook Messenger
Not Supported
Instagram
Not Supported
Salesforce
Supported
Slack
Supported
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