IntegriBill

IntegriBill

Sandy Beaches Software
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About

Free open source ITGlue alternative - Client IT Documentation, Ticketing, Invoicing and Accounting Web Application for MSPs (Managed Service Providers). ITFlow consolidates common MSP requirements (ticketing, wiki/docs, CMDB and accounting) into one tool. ITFlow is primarily targeted towards Managed Service Providers but may also be suitable for internal IT departments.

About

IntegriBill, our 5th generation telecom billing and customer service application, was built to increase voice providers' profitability by meeting regulatory compliance requirements, improving productivity, minimizing fees and taxes, reducing churn and providing best in class management tools. All this has been accomplished by listening to our clients for more than 30 years. A few of the many features the application offers include: • Invoice Creation • Fully Integrated Tax Engine • Tax Mapping assistance • Jurisdiction determination and rating of call detail records • RESTful API • Traffic Analysis for Federal Universal Service Fund minimization • PIU Adjustments • Proper taxation of bundled sales items • White Label billing • ACH / Credit Card integration • Tax Exemption tracking SBS ensures that subscribers’ invoices are always in compliance with taxing authorities, including the assurance that your clients aren’t overpaying for telecom taxes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Managed Service Providers

Audience

Telecommunications providers seeking a cost-effective billing and tax solution.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free & Open Source
Free Version Supported
Free Trial Not Supported

Pricing

$760.00
Prepaid model includes all of the features of the contract model & pricing is scaled according to volume.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • As a Maryland CLEC we started using Sandy Beaches Software over 7 years ago. I did not realize back then how much value Jeff Lytle and his company would provide us. I would like to say that I chose Sandy Beaches because of our expert knowledge. However, the truth is that I had no idea at the time I had just tapped into a person and a company with so much knowledge. They pay close attention to our billing each month and leverage their 30 years of telecom and governmental regulations knowledge to help us accomplish our goals and keep us competitive in the industry. Their software is modern and has all the security, scalability and flexibility that we need.

Cons

  • I do not believe that there is any cons to doing business with Sandy Beaches Software.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ITFlow
Founded: 2019
United States
itflow.org

Company Information

Sandy Beaches Software
Founded: 1989
United States
sandybeachessoftware.com

Alternatives

Alternatives

Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation
Startly

Startly

Startly Labs
Cadebill

Cadebill

MCL Systems
TimelyBill

TimelyBill

Bill Perfect Inc.
NEON

NEON

NEON Soft
Spiceworks MSP

Spiceworks MSP

Spiceworks

Categories

IT Management Supported
MSP Supported

Categories

MSP Supported
Recurring Billing Supported
Telecom Billing Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported
Scheduling Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

Billing and Invoicing Features

Billing Portal Not Supported
Contact Database Not Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Not Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Not Supported
VoIP Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Not Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Not Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Not Supported

Integrations

Authorize.Net Not Supported
Crexendo Not Supported
QuickBooks Online Not Supported
SkySwitch Not Supported
Zoho Books Not Supported

Integrations

Authorize.Net Supported
Crexendo Supported
QuickBooks Online Supported
SkySwitch Supported
Zoho Books Supported
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Claim ITFlow and update features and information
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