Audience
Managed Service Providers
About ITFlow
Free open source ITGlue alternative - Client IT Documentation, Ticketing, Invoicing and Accounting Web Application for MSPs (Managed Service Providers).
ITFlow consolidates common MSP requirements (ticketing, wiki/docs, CMDB and accounting) into one tool.
ITFlow is primarily targeted towards Managed Service Providers but may also be suitable for internal IT departments.
Other Popular Alternatives & Related Software
N-able N‑central
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks.
Key features include:
• Monitor almost any device, including support for Windows, Linux, and macOS
• Gain complete insight across your network and cloud services without the need for extra network monitoring software
• Create automated patch management policies to ensure devices are up to date
• Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code
• Provide remote support across devices and platforms with the integrated Take Control feature
• Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing
• Manage security with integrated backup, EDR, AV, and disk encryption
• Available as an on-premises or hosted cloud solution to fit your business
Learn more
Atera
Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks.
At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters.
Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.
Learn more
NMIS
FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today.
FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.
Learn more
Cynet All-in-One Cybersecurity Platform
Cynet empowers MSPs and MSSPs with a comprehensive, fully managed cybersecurity platform that consolidates essential security functions into a single, easy-to-use solution. Cynet simplifies cybersecurity management, reduces operational overhead, and lowers costs by eliminating the need for multiple vendors and complex integrations.
The platform provides multi-layered breach protection, offering robust security for endpoints, networks, and SaaS/Cloud environments. Cynet’s advanced automation streamlines incident response, ensuring rapid detection, prevention, and resolution of threats. Additionally, the platform is backed by Cynet’s 24/7 Security Operations Center (SOC), where the expert CyOps team delivers around-the-clock monitoring and support to safeguard all client environments.
By partnering with Cynet, You can offer your clients advanced, proactive cybersecurity services while optimizing efficiency. Discover how Cynet can transform your security offerings today.
Learn more
Pricing
Starting Price:
Free
Pricing Details:
Free & Open Source
Free Version:
Free Version available.
Integrations
API:
Yes, ITFlow offers API access
No integrations listed.
Company Information
ITFlow
Founded: 2019
United States
itflow.org
Other Useful Business Software
MongoDB Atlas runs apps anywhere
MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
ITFlow Frequently Asked Questions
ITFlow Product Features
IT Management
Hardware Inventory
Supported
IT Budgeting
Supported
License Management
Supported
Scheduling
Supported
Capacity Monitoring
Not Supported
Compliance Management
Not Supported
Event Logs
Not Supported
Patch Management
Not Supported
Remote Access
Not Supported
Software Inventory
Not Supported
User Activity Monitoring
Not Supported
MSP
Billing & Invoicing
Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Scheduling
Supported
Backup Management
Not Supported
CRM
Not Supported
Live Chat
Not Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Not Supported
Remote Systems Monitoring
Not Supported