Document360
Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users.
Use Cases
Knowledge Base for Customers and Teams:
Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries.
IT Documentation (Including API Docs)
Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights.
Standard Operating Procedures (SOPs)
Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment.
User Manuals
Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.
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Faddom
Faddom offers real-time, agentless application dependency mapping to give IT teams instant, risk-free visibility into hybrid environments. No credentials, no software installs, and no firewall changes.
Faddom maps servers, applications, cloud resources, and traffic flows within an hour of deployment. This always-live mapping supports security audits, change impact analysis, cloud migration, IT documentation, and incident response.
Faddom provides continuous infrastructure clarity without disruption, enabling better planning, control, and compliance.
Trusted by organizations across industries, Faddom is built for speed, security, and simplicity.
Deploy fast. Discover more. Stay in control.
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N‑able Passportal
N‑able™ Passportal™ provides simple yet secure password and documentation management tailored for the operations of an MSP and ITSP. The platform is cloud-based and offers channel partners automated password protection and makes storing, managing, and retrieving passwords and client knowledge quick and easy from virtually any connected device. The N‑able™ Passportal™ product suite also offers value-added service products including Documentation Manager™, Blink™ and Site™ all of which promote compliance with industry regulations and help protect businesses from data breaches, cybersecurity threats, and network vulnerabilities.
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Dokumint
Dokumint is an IT documentation platform for MSPs and technical teams. It helps organise client environments, assets, procedures, network details, services, licensing, contacts, integrations and operational relationships in one structured system.
Instead of scattered notes and stale spreadsheets, Dokumint focuses on connected, usable documentation: what exists, where it lives, who owns it, what depends on it, and what an engineer needs to know before touching it.
Built from real MSP pain, it is designed to make handovers clearer, troubleshooting faster, onboarding easier, and operational knowledge more trustworthy under pressure.
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