Audience
MSP helpdesk teams and technicians.
About Uniportal
Uniportal is a cloud-based AI operations platform for managed service providers (MSPs). It connects an AI agent to an MSP's service desk and operational tools, including PSA, RMM, identity, documentation and cloud distribution systems. The agent interprets ticket context, follows reusable natural-language runbooks and proposes or performs supported troubleshooting and account-management steps; approval controls are configurable by tool and action. MSPs can tailor runbooks for individual customers, and technicians can review agent activity within ticket workflows. A client portal lets end users submit requests and create tickets. Uniportal is designed for MSP helpdesk teams handling recurring L1 and L2 tasks such as password resets and account changes. A task that takes a technician about 45 minutes can take under 2 minutes of review.
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Pricing
Starting Price:
$299/month
Pricing Details:
The Starter plan is $299/month with annual billing; annual plans are billed upfront.
Integrations
Company Information
Uniportal Inc.
Founded: 2025
Canada
uniportal.ai
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
Uniportal Frequently Asked Questions
Q: What kinds of users and organization types does Uniportal work with?
Uniportal works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Uniportal support in their product?
Uniportal supports these languages: English.
Q: What kind of support options does Uniportal offer?
Uniportal offers support via phone support.
Q: What other applications or services does Uniportal integrate with?
Uniportal integrates with: Addigy, Autotask PSA, ConnectWise PSA, Datto RMM, Egnyte, Google Workspace, HaloPSA, Hudu, IT Glue, Level, NinjaOne, Microsoft 365, and Pax8.
Q: What type of training does Uniportal provide?
Uniportal provides training in the form of documentation, in person, and videos.
Q: How much does Uniportal cost?
Pricing for Uniportal starts at $299/month.
