InboxfulBokha
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Related Products
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About
Humanvest HCM is an Arabic- and English-language people platform for organizations in Egypt, Saudi Arabia and the UAE. Its modules cover employee records, contracts, recruitment, leave, shifts, attendance, payroll, performance, learning and employee self-service. Teams use desktop and mobile browsers with branding and reports. Mobile attendance supports approved-workplace GPS checks, optional selfie face matching with liveness checks, and phone fingerprint or face authentication on supported devices, subject to setup and privacy requirements. Professional and Enterprise plans include country payroll with configurable formulas and commissions. Enterprise capabilities include permission-aware AI, sales targets, ERP connections, APIs and webhooks, subject to integration scope. Expense claims, electronic signatures and insurance self-service connect everyday requests. Each company has its own instance with full data export; implementation follows a tailored rollout plan.
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About
Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
HR teams, payroll teams, managers and employees at businesses in Egypt, Saudi Arabia and the UAE
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Audience
Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingSubscriptions are priced per active employee; implementation is charged separately. Plan features and integrations vary by edition and configuration.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHumanvest HCM
Egypt
humanvest.net
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Company InformationBokha
Egypt
inboxful.net
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
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Integrations
Facebook Messenger
Not Supported
Instagram
Not Supported
WhatsApp
Not Supported
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Integrations
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
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