Inboxful

Inboxful

Bokha
+
+

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About

Humanvest HCM is an Arabic- and English-language people platform for organizations in Egypt, Saudi Arabia and the UAE. Its modules cover employee records, contracts, recruitment, leave, shifts, attendance, payroll, performance, learning and employee self-service. Teams use desktop and mobile browsers with branding and reports. Mobile attendance supports approved-workplace GPS checks, optional selfie face matching with liveness checks, and phone fingerprint or face authentication on supported devices, subject to setup and privacy requirements. Professional and Enterprise plans include country payroll with configurable formulas and commissions. Enterprise capabilities include permission-aware AI, sales targets, ERP connections, APIs and webhooks, subject to integration scope. Expense claims, electronic signatures and insurance self-service connect everyday requests. Each company has its own instance with full data export; implementation follows a tailored rollout plan.

About

Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

HR teams, payroll teams, managers and employees at businesses in Egypt, Saudi Arabia and the UAE

Audience

Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Subscriptions are priced per active employee; implementation is charged separately. Plan features and integrations vary by edition and configuration.
Free Version Not Supported
Free Trial Not Supported

Pricing

$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Humanvest HCM
Egypt
humanvest.net

Company Information

Bokha
Egypt
inboxful.net

Alternatives

Alternatives

Axix HCM

Axix HCM

Axix Technologies LLC USA
Paylite HRMS

Paylite HRMS

Paylite HR
Ahlan Hamad

Ahlan Hamad

Ahlan Hamad FZCO

Categories

HCM Supported
Human Resources Supported

Categories

Customer Service Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Integrations

Facebook Messenger Not Supported
Instagram Not Supported
WhatsApp Not Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Claim Humanvest HCM and update features and information
Claim Humanvest HCM and update features and information
Claim Inboxful and update features and information
Claim Inboxful and update features and information