Instant Reply
Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate.
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ReputeMap
ReputeMap is Google review management software for local businesses and the agencies that serve them, covering the entire Google review loop.
Review generation: request reviews by email, QR code, or shareable link. Every customer is asked and every message carries one-click opt-out, so collection stays FTC-compliant with no review gating.
Monitoring and response: every location's reviews land in one inbox, filterable by rating, sentiment, and reply status. AI drafts a reply in your brand voice; you approve it and publish to Google in one click. Reviews of 1-3 stars trigger instant alerts by email, Telegram, or WhatsApp.
Multi-location teams and agencies get dashboards for ratings, review velocity, reply coverage and response time, plus white-label PDF reports. A REST API and hosted MCP server let scripts and AI assistants read reviews and draft replies.
Flat pricing, locations included: $29/mo (5), $39/mo (15), $49/mo (30 + white-label). 14-day free trial, no demo call.
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AutoPilotDM
AutoPilotDM is web-based Instagram automation for creators, coaches, ecommerce businesses, agencies and local businesses handling Instagram customer conversations. Users build workflows triggered by comments on selected posts or reels, comment keywords, incoming DM keywords and Story replies. A workflow can post a public reply, send a private DM or do both. Users create and test messages, review workflows and pause automations; human handoff supports conversations needing personal attention. The service also provides an inbox, basic CRM tools, rule-based FAQ responses, lead-capture forms, analytics, templates and AI-assisted replies. Higher plans include expanded automation limits, team inbox features and AI knowledge training. AutoPilotDM connects to professional Instagram accounts through Meta's Graph API. A Shopify-connected Commerce AI feature can use a store catalog to answer product questions.
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ToneBird
ToneBird is a socially fluent AI reply assistant that understands your relationships, what you have already said, and where you left off, then drafts the next reply in your voice inside the apps you already use. It works alongside readable reply fields in Gmail, Slack, WhatsApp, iMessage, Discord, WeChat, Lark, X, and other apps, so users do not need to leave the conversation, rebuild context, or copy responses back and forth. ToneBird uses earlier conversations, commitments, preferred forms of address, and relevant facts to create replies that fit both the person and the situation. It can also bring in information from connected documents or knowledge bases, such as agreed prices, project details, or other terms. Users can compare three drafts, tweak the wording, insert the preferred option into the reply box, review it, and send it themselves.
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