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About

Equip a new hire anywhere in the world in 1 click. Automate your equipment workflows. Let Hofy handle the logistics. Streamline HR operations by automating equipment delivery and recovery globally. Manage the entire lifecycle of your remote equipment, from delivery to recovery, in one place. Optimize your organization’s security and productivity with IT services that scale with you. We’re passionate about building a world where there are no geographical boundaries to brilliant work. And we believe brilliant work starts with having the right kit. We make it effortless to supply and manage home working equipment anywhere in the world, so your teams can thrive, wherever you hire. Hofy is the fastest, easiest, and most compliant way to equip your global teams for remote working. Send and retrieve equipment worldwide in seconds, so your teams can get on with what they do best. Create a scalable process for providing equipment to new hires.

About

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies and organizations searching for a solution to manage and automate their equipment workflows

Audience

Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Hofy
United Kingdom
www.hofy.com

Company Information

SnapSupport
Founded: 2017
United States
snapsupport.io

Alternatives

Alternatives

Einpix

Einpix

Epicus IT
FieldEZ

FieldEZ

FieldEZ Technologies
Visual Assistance

Visual Assistance

OptimaTech Limited

Categories

Remote Support Supported

Categories

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Inventory Control Not Supported
Job Management Not Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Integrations

Active Directory Not Supported
BambooHR Supported
Charlie HR Supported
Freshteam Supported
HiBob Supported
Humaans Supported
Sage BusinessWorks Supported
Square POS Supported
Workday Extend Supported

Integrations

Active Directory Supported
BambooHR Not Supported
Charlie HR Not Supported
Freshteam Not Supported
HiBob Not Supported
Humaans Not Supported
Sage BusinessWorks Not Supported
Square POS Not Supported
Workday Extend Not Supported
Claim Hofy and update features and information
Claim Hofy and update features and information
Claim SnapSupport and update features and information
Claim SnapSupport and update features and information