Audience
Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance
About SnapSupport
Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.
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FastField offers a flexible and easy-to-use solution to transform your paper forms into dynamic mobile forms to save time and money – with no technical experience required.
Replace your paper inspections, work orders, safety checklists and more by quickly creating a digital version. With FastField’s user-friendly Form Builder you can design perfectly tailored forms for your business and dispatch them to users working remotely in the field. The FastField Mobile App provides a robust interface for users to complete and submit forms wherever they are, even without an Internet connection.
Submitted forms are converted to pixel perfect PDF and Word reports all in your own look and feel. FastField supports anything from simple data and report delivery to highly customized business workflow. FastField Business Insight’s platform helps you transform your data into meaningful information with real-time data visualization to identify trends in specific segments of your business.
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WEX Field Service Management
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Snapfix
Submitting issues is as easy as taking a photo or video of the fault with the Snapfix mobile app. Keep jobs organized by assigning work orders to the relevant person, tags and priority and share updates through instant messaging and notifications. Schedule required periodic tasks with checklists guaranteeing that inspections are carried out in a consistent and compliant manner. Or use the calendar for planned preventive maintenance ensuring uptime of valuable assets. Gain insights from the real-time dashboard on all tasks and check-in on progress and manage them to completion at the press of a button. All your data can be exported into Excel or PDF reporting when you need to show your audit trail during inspections. For planned tasks, Snapfix has a simple to use scheduler, with a calendar view, which allows you to plan and organize recurring tasks.
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BlueFolder
Introducing BlueFolder – Your Ultimate Service Management Solution
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Key Features:
Intuitive Work Order Management
Dispatch and Scheduling
Customer Relationship Management (CRM)
Mobile Accessibility
Billing, Invoicing, and Payments
Asset/Equipment and Contract Management
Customizable Reporting
Integration Capabilities
Choose BlueFolder and experience the transformation of your service management operations. Elevate customer satisfaction, increase efficiency, and drive success with the power of BlueFolder at your fingertips.
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Integrations
Company Information
SnapSupport
Founded: 2017
United States
snapsupport.io
Videos and Screen Captures
Other Useful Business Software
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online
SnapSupport Frequently Asked Questions
SnapSupport Product Features
Equipment Maintenance
Dispatch Management
Maintenance Scheduling
Work Order Management
Customer Database
Equipment Tracking
Inventory Control
Job Management
Warranty Tracking
Field Service Management
Dispatch Management
Mobile Access
Scheduling
Work Order Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Electronic Signature
Inventory Management
Payment Collection in the Field
Quotes / Estimates
Routing
Service History Tracking
Time Clock
