Related Products
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About
Field service management shouldn’t mean paperwork or guesswork.
Gruntify makes it simple to collect field data, manage assets, automate job assignments, manage teams and automate business processes, all from a single platform.
Capture rich media, complete forms, and submit inspections, all geotagged and created on the go. Includes real-time location awareness, GPS Trip Recording, and Augmented Reality.
Manage recurring maintenance schedules or generate simple reactive work orders. Design your own automated workflow in Workflow Studio.
Dashboards to monitor your field operations and stay in complete control.
With powerful metrics, reporting capabilities, and location intelligence you can discover trends and get answers fast.
Gruntify accelerates the automation of your mobile workforce.
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About
Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Government, Utilities, Field Service, Mobile Workforce, Construction, Telecommunications, Facilities Management, Fleet Management, Property Management, Asset Management, Incident management, Emergency Response, Oil & Gas
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Audience
Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29 per seat per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
|
Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationGruntify
Founded: 2015
Australia
www.gruntify.com
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Company InformationSnapSupport
Founded: 2017
United States
snapsupport.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Equipment Maintenance Features
Customer Database
Not Supported
Dispatch Management
Supported
Equipment Tracking
Supported
Inventory Control
Not Supported
Job Management
Supported
Maintenance Scheduling
Supported
Warranty Tracking
Not Supported
Work Order Management
Supported
Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Forms Automation Features
Approval Process Control
Supported
Archiving & Retention
Supported
Collaboration
Supported
Document Indexing
Not Supported
Drag & Drop
Supported
Full Text Search
Supported
Remote Document Access
Supported
Rules-Based Workflow
Supported
Text Editing
Supported
Version Control
Not Supported
Home Inspection Features
Billing & Invoicing
Not Supported
Color Codes / Icons
Not Supported
Comment Library
Not Supported
Commercial Inspections
Supported
Credit Card Processing
Not Supported
Photo Editing
Supported
Repair Estimates
Not Supported
Report Summary
Not Supported
Residential Inspections
Supported
Sketching
Not Supported
Templates
Supported
Video
Not Supported
Voice Notes
Not Supported
Maintenance Management Features
Asset Tracking
Supported
Billing & Invoicing
Not Supported
Calibration Management
Not Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Inventory Management
Not Supported
Key & Lock Management
Not Supported
Mobile Access
Supported
Planning Calendar
Not Supported
Predictive Maintenance
Supported
Preventive Maintenance
Supported
Purchasing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Preventive Maintenance Features
Condition Monitoring
Not Supported
Inspection Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Predictive Maintenance
Supported
Purchasing
Not Supported
Reminders
Supported
To-Do List
Not Supported
Vendor Management
Not Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Not Supported
Call Center Management
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Inventory Control
Not Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Not Supported
Scheduling
Supported
Self Service Portal
Not Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
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Equipment Maintenance Features
Customer Database
Not Supported
Dispatch Management
Supported
Equipment Tracking
Not Supported
Inventory Control
Not Supported
Job Management
Not Supported
Maintenance Scheduling
Supported
Warranty Tracking
Not Supported
Work Order Management
Supported
Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Not Supported
Work Order Management
Supported
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Integrations
Active Directory
Not Supported
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