Heyleur

Heyleur

HughCharles Corp Inc.
Insider Telecom

Insider Telecom

5.0 out of 5 stars
Heyleur Insider Telecom

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Heyleur:

About

Heyleur is a browser-based business phone system for small businesses and distributed teams. It lets staff make and answer inbound and outbound business calls in a web browser using a business caller ID, while administrators configure call routing and team access in a shared workspace. Callers can be directed through interactive voice response (IVR) menus to the appropriate person or team; staff can make warm or direct transfers, review voicemail and call history, and use a configured mobile phone fallback if an established browser call disconnects. The service is designed for teams that need shared business calling without dedicated desk phones, including small and remote teams handling customer or service calls. Browser calling requires an internet connection and suitable audio equipment.
Insider Telecom:

About

Get a business phone system without breaking the bank! We help small businesses in the United States get access to big business tools, while keeping prices within reach. In fact, with Insider Telecom, we provide the equipment as long as you need it. Enjoy features like caller ID, call forwarding, conference calling, intercom, auto attendant, and many more! No big upfront purchase for a complete business phone service. That's the Insider Telecom difference. Our support team knows that you probably don't speak "telephone." So they're trained to listen for and understand the root of your specific need - from training and configuration, all the way to fitting you with a different phone system. We want to be sure you're working with the right platform.
Heyleur:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Insider Telecom:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Heyleur:

Audience

Small businesses and remote teams that need virtual business phone numbers, browser calling, call routing, and team communications.
Insider Telecom:

Audience

5 to 50 users
Heyleur:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Insider Telecom:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Heyleur:

API

Offers API Not Supported
Insider Telecom:

API

Offers API Not Supported
Heyleur:

Screenshots and Videos

No images available
Insider Telecom:

Screenshots and Videos

Heyleur:

Pricing

$35/user/month
$35 per user/month or $348 per user/year, billed upfront (equivalent to $29/month). A 7-day free trial requires no card, and nothing is charged during the trial. Applicable taxes may be calculated at checkout.
Free Version Not Supported
Free Trial Supported
Insider Telecom:

Pricing

$17.95 per user per month
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.
Free Version Not Supported
Free Trial Not Supported
Heyleur:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Insider Telecom:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Insider Telecom:

Pros & Cons from Real Users

Pros

  • Great team/ customer service Excellent product Cool phones (they do more than I even know) I like the price

Cons

  • Like any internet based phone service I had to prove to licensing that it was quality, and I didn't need to pay the crazy AT&T rates.
Heyleur:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Insider Telecom:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Heyleur:

Company Information

HughCharles Corp Inc.
Founded: 2024
United States
heyleur.com
Insider Telecom:

Company Information

Insider Telecom
Founded: 2011
United States
www.insidertelecom.com
Heyleur:

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Insider Telecom:

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Heyleur:

Categories

Insider Telecom:

Categories

Business VoIP Supported
Call Center Supported
Call Forwarding Supported
Cloud PBX Supported
SIP Trunk Supported
Softphone Supported
Telephony Supported
Insider Telecom:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Not Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported
Heyleur:

Integrations

No info available.
Insider Telecom:

Integrations

No info available.
Heyleur:
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Insider Telecom:
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