Heap vs. Unsupervised Comparison


Heap Contentsquare	Unsupervised	+	+
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About Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay, heatmaps, and AI-powered insights, Heap enables businesses to understand and improve user behavior at every touchpoint.	About Unsupervised automates analytics so revenue teams go straight to why metrics are failing or succeeding, surfacing hidden growth opportunities without endless dashboards. Unsupervised automates the prep and analysis of complex data, discovering the most critical KPIs, and tracking ROI over time. Business and data teams use Unsupervised to drive growth, reduce costs, and mitigate risks without additional data science investment. This is why customers leveraging Unsupervised have already found more than $140 million in opportunities this year alone.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses and product teams seeking to optimize customer journeys, improve conversions, and gain deeper insights into user behavior through data-driven analytics	Audience Large companies and corporations looking for a software that can analyze all their data and discover the biggest problems and opportunities
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $500.00/year Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 3.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I enjoy Heap's ability to constantly and closely track traffic within our websites and the behavior of the users visiting them. Heap provides very useful, easy to understand and analyze data to identify and correct potential flaws or track modules that can be improved within our web pages. Cons The learning cave of this software is steep, and its configuration is not the easiest. However, it has excellent tutorials and an exceptional technical support team.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Contentsquare Founded: 2012 France www.heap.io	Company Information Unsupervised United States unsupervised.com
Alternatives Smartlook	Alternatives Heap Contentsquare
Kubit	Fullstory
Datadog	Woopra Appier
Mixpanel	Kissmetrics
Adobe Analytics Adobe View All	Mixpanel View All
Categories Business Intelligence Supported Conversion Tracking Supported Customer Journey Mapping Tools Supported Data Visualization Supported Digital Analytics Supported eCommerce Analytics Supported eCommerce Tools Supported Marketing Analytics Supported Marketing Attribution Supported Mobile App Optimization Supported Product Analytics Supported Reporting Supported Visual Feedback Supported Web Analytics Supported	Categories Business Intelligence Supported Digital Analytics Supported eCommerce Analytics Supported Web Analytics Supported
Business Intelligence Features Ad Hoc Reports Supported Benchmarking Not Supported Budgeting & Forecasting Not Supported Dashboard Supported Data Analysis Supported Key Performance Indicators Supported Natural Language Generation (NLG) Not Supported Performance Metrics Supported Predictive Analytics Not Supported Profitability Analysis Not Supported Strategic Planning Not Supported Trend / Problem Indicators Supported Visual Analytics Supported Web Analytics Features Campaign Management Supported Conversion Tracking Supported Form Analytics Not Supported Goal Tracking Not Supported Keyword Tracking Supported Multiple Site Management Supported Pageview Tracking Supported Referral Source Tracking Supported Site Search Tracking Supported Time on Site Tracking Not Supported User Interaction Tracking Supported Show More Features Data Visualization Features Analytics Supported Content Management Not Supported Dashboard Creation Not Supported Filtered Views Supported OLAP Not Supported Relational Display Not Supported Simulation Models Not Supported Visual Discovery Supported Reporting Features Customizable Dashboard Supported Data Source Connectors Supported Drag & Drop Not Supported Drill Down Supported Email Reports Not Supported Financial Reports Not Supported Forecasting Supported Marketing Reports Supported OLAP Not Supported Report Export Supported Sales Reports Supported Scheduled / Automated Reports Not Supported	Business Intelligence Features Ad Hoc Reports Not Supported Benchmarking Not Supported Budgeting & Forecasting Not Supported Dashboard Supported Data Analysis Supported Key Performance Indicators Supported Natural Language Generation (NLG) Not Supported Performance Metrics Supported Predictive Analytics Not Supported Profitability Analysis Supported Strategic Planning Supported Trend / Problem Indicators Supported Visual Analytics Supported
Integrations 5X Supported Appbrew Supported Black Crow AI Supported Contentsquare Supported CorralData Supported Ethyca Supported Feathery Supported Flagsmith Supported Freshpaint Supported Guideflow Supported Ikigai Supported Motileo Supported Prelay Supported Product Fruits Supported RIVN Supported Simon AI Supported Singer Supported Sitejet Supported Transcend Supported interviewing.io Supported Show More Integrations View All 68 Integrations	Integrations 5X Not Supported Appbrew Not Supported Black Crow AI Not Supported Contentsquare Not Supported CorralData Not Supported Ethyca Not Supported Feathery Not Supported Flagsmith Not Supported Freshpaint Not Supported Guideflow Not Supported Ikigai Not Supported Motileo Not Supported Prelay Not Supported Product Fruits Not Supported RIVN Not Supported Simon AI Not Supported Singer Not Supported Sitejet Not Supported Transcend Not Supported interviewing.io Not Supported Show More Integrations View All 1 Integration
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