Palmate

Palmate

Palamar Teknoloji
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About

Growki is an AI-powered customer engagement and CRM platform that helps businesses manage WhatsApp enquiries, leads, teams, follow-ups, and customer conversations from one shared workspace. Growki combines a shared team inbox, contact and lead management, sales pipeline tracking, conversation assignment, broadcasts, scheduled messaging, analytics, integrations, and AI-powered assistance. Its AI agents can help qualify leads, support follow-ups, prepare proposals, reactivate stalled opportunities, manage appointments, assist with collections, and improve revenue operations using shared customer and CRM context. Growki is designed to help businesses respond faster, organize customer communication, improve team collaboration, and convert more conversations into business opportunities.

About

Palmate is an AI-powered customer communication platform that unifies messages from WhatsApp, Instagram, Webchat, email, and phone into a single shared inbox. It connects directly with your existing business systems to answer routine customer inquiries, look up request statuses, and complete everyday operational tasks 24/7. When an issue requires personal attention, the platform smoothly hands over the conversation to your team with full context and chat history. By pairing practical conversational AI with a collaborative team inbox, Palmate helps organizations manage incoming message volumes, maintain fast response times, and keep all customer dialogues organized in one place without disrupting their existing workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Small and mid-sized businesses, startups, sales teams, customer support teams, founders, and operations teams that manage customer enquiries and leads through WhatsApp and digital channels. Suitable for education, healthcare, real estate, retail, e-commerce, hospitality, automotive, professional services, manufacturing, logistics, restaurants, and other customer-facing businesses.

Audience

IT Managers, E-Commerce Managers, CRM Managers, CX Managers, Omnichannel Managers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Growki
Founded: 2019
India
growki.com

Company Information

Palamar Teknoloji
Founded: 2020
Turkey
palmate.ai

Alternatives

Alternatives

Wbotz

Wbotz

ByteWeb IT Solutions Private Limited
Heyday AI

Heyday AI

Hootsuite
Insell

Insell

insell.io
WhatsHub

WhatsHub

Irtiqa Hub

Categories

CRM Supported
WhatsApp Marketing Supported

Categories

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Not Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Integrations

WhatsApp Supported
ClickUp Not Supported
Gmail Not Supported
Google Business Profile Not Supported
Google Maps Not Supported
Instagram Not Supported
Jira Not Supported
LINE Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Outlook Not Supported
Nebim V3 Not Supported
Shopify Not Supported
Telegram Not Supported
Ticimax Not Supported
TikTok Not Supported
WeChat Not Supported
WooCommerce Not Supported
X (Twitter) Not Supported
YouTube Not Supported
ikas Not Supported

Integrations

WhatsApp Supported
ClickUp Supported
Gmail Supported
Google Business Profile Supported
Google Maps Supported
Instagram Supported
Jira Supported
LINE Supported
Microsoft Dynamics 365 Supported
Microsoft Outlook Supported
Nebim V3 Supported
Shopify Supported
Telegram Supported
Ticimax Supported
TikTok Supported
WeChat Supported
WooCommerce Supported
X (Twitter) Supported
YouTube Supported
ikas Supported
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