GLPI vs. ip·Solis Comparison


GLPI TECLIB	ip·Solis XenPool GmbH	+	+
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About GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventory	About ip·Solis is a self-hosted platform for IT asset lifecycle management with self-service and automation — the layer between a CMDB, IAM/HR systems, and provisioning runbooks. Employees request VDIs, shared desktops, SaaS or any IT through a self-service portal with OIDC SSO (Entra ID, Okta and more); managers approve in one click, with multi-approver quorums, conditional rules and out-of-office delegation. Chained PowerShell 7 runbooks automate provisioning against Active Directory, SCCM, XenServer and VMware. Assets are managed across their full lifecycle: pooled or personal assignment, quotas, expiry and recycle workflows. Compliance is built in — access certification (ISO 27001/SOX/PCI), append-only audit log, SCIM 2.0 and HR-webhook leaver automation. Cost reporting tracks spend by provider, consumer and department. API-first: deploys in an afternoon via Docker, on-prem or air-gapped. Free for up to 25 users; commercial license above that. Source-available.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT departments	Audience IT Operations, Workplace Engineering, IAM and IT FinOps teams, plus CISOs, in mid-market and enterprise organizations running mixed on-prem and cloud (Microsoft-centric) estates.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €19/month/user Price (exc.tax) for GLPI Network Cloud: 19€ / month / IT User Prices (exc.tax) for GLPI Network On-premise 1 year editor guarantee: Basic Level - 1.200 € Standard Level - 3.600 € Advanced Level - 12.000 € Free Version Supported Free Trial Supported	Pricing From €1,488/year (free up to 2 ip·Solis is source-available under the XenPool Commercial Source License — not open source. Free for productive use with up to 25 active users, including commercial use (plus private use, 30-day evaluation and non-productive research/teaching); no license file required. Above 25 active users a commercial license applies, in volume bands: 26–75 users €1,488/year, 76–250 users €2,988/year, larger volumes on request. Self-hosted via Docker Compose; B2B only. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros - Very complete ITIL inspired ITSM software. - Automated inventory using FusionInventory - Got various plugins to extend its function (most don't need it). - Got mailgate automation options - Great and helpful community. - Custom notification templates - Multi tanancy options - Lots of reporting options and visualizations - knowledgebase functions - SAAS option available (payed) - Easy well maintained upgrade procedures - Followup templates - Ticket planning options - Free if installed locally; - Very clean user interface. - Ldap integrations Cons - Might be complex to install and configure if you have no LAMP experience. - Risk of administrating to much information;
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information TECLIB Founded: 2009 France glpi-project.org	Company Information XenPool GmbH Founded: 2013 Germany www.ipsolis.com
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Categories CMDB Supported Configuration Management Supported Data Center Management Supported Help Desk Supported Issue Tracking Supported IT Asset Management Supported IT Service Supported ITSM Supported License Management Supported Live Chat Supported Service Desk Supported	Categories IT Asset Management Supported
IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Not Supported Supplier Management Supported Show More Features CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Supported IT Asset Management Supported License Management Supported Performance Management Supported Relationship Mapping Supported Configuration Management Features Access Control / Permissions Supported Application Deployment Supported Automated Provisioning Not Supported Infrastructure Automation Not Supported Node Management Not Supported Orchestration Not Supported Reporting Analytics / Visualization Supported Task Management Supported Data Center Management Features Audit Trail Not Supported Behavior-Based Acceleration Not Supported Cross Reference System Not Supported Device Auto Discovery Supported Diagnostic Testing Not Supported Import / Export Data Supported JCL Management Not Supported Multi-Platform Supported Multi-User Supported Power Management Supported Sarbanes-Oxley Compliance Not Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Not Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Not Supported Live Chat Supported Multi-Channel Communication Not Supported Multiple Brands / Products Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Supported Scheduling Supported Task Management Supported License Management Features Automatic SKU Recognition Not Supported Central LM Server Not Supported Copy Protection Not Supported History Tracking Supported Node Management Not Supported Online Activation Not Supported Portable License Not Supported Sarbanes-Oxley Compliance Not Supported Timing Rights Not Supported Trial License Not Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Not Supported Screen Sharing Not Supported Third Party Integration Not Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported Service Desk Features Change Management Supported CMDB Supported Incident Management Supported IT Asset Management Supported Knowledge Base Supported Mobile Access Supported Procurement Management Supported Remote Control Not Supported Self Service Portal Supported SLA Management Supported	IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Supported Supplier Management Not Supported
Integrations Microsoft Teams Supported AWS Marketplace Supported AWS Secrets Manager Not Supported Azure Key Vault Not Supported CyberArk Conjur Not Supported Dolibarr Supported Flottix Supported HashiCorp Vault Not Supported Metabase Supported Microsoft Configuration Manager Not Supported Microsoft Entra ID Not Supported Microsoft Graph Not Supported Monitorpack Guard Supported Nagios Core Supported Nagios XI Supported Okta Not Supported Ping Identity Not Supported SAP SuccessFactors Not Supported Securden Endpoint Privilege Manager Supported Telegram Supported Show More Integrations View All 20 Integrations	Integrations Microsoft Teams Supported AWS Marketplace Not Supported AWS Secrets Manager Supported Azure Key Vault Supported CyberArk Conjur Supported Dolibarr Not Supported Flottix Not Supported HashiCorp Vault Supported Metabase Not Supported Microsoft Configuration Manager Supported Microsoft Entra ID Supported Microsoft Graph Supported Monitorpack Guard Not Supported Nagios Core Not Supported Nagios XI Not Supported Okta Supported Ping Identity Supported SAP SuccessFactors Supported Securden Endpoint Privilege Manager Not Supported Telegram Not Supported Show More Integrations View All 21 Integrations
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