GLPI vs. ip·Solis Comparison


GLPI TECLIB	ip·Solis XenPool GmbH	+	+
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Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 223 Ratings Visit Website ServoDesk Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call. 25 Ratings Visit Website EZO AssetSonar AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes. 118 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 675 Ratings Visit Website Setyl Setyl is an IT asset and license management platform (ITAM) that combines hardware and software asset management in one. The platform integrates with 100+ systems, including Microsoft, Google, MDM, RMM, IAM, SSO, HR, helpdesk tools, and more. Use Setyl to gain full visibility and control over your IT assets, SaaS applications, software licenses, users, vendors, and spend in one place — helping you: ✓ Automate and scale daily IT operations, including inventory management and user on/offboarding. ✓ Identify and cut wasted IT spend. ✓ Prepare for audits and stay compliant, including with SOC 2 and ISO 27001. With an intuitive interface, native integrations, and one-on-one support at every step, the platform is fast to deploy, easy to use, and built for collaboration. Features include: IT asset and license inventory, full asset lifecycle management, software renewal management, license rightsizing, employee onboarding and offboarding, vendor audits, and spend tracking. 48 Ratings Visit Website
About GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventory	About ip·Solis is a self-hosted platform for IT asset lifecycle management with self-service and automation — the layer between a CMDB, IAM/HR systems, and provisioning runbooks. Employees request VDIs, shared desktops, SaaS or any IT through a self-service portal with OIDC SSO (Entra ID, Okta and more); managers approve in one click, with multi-approver quorums, conditional rules and out-of-office delegation. Chained PowerShell 7 runbooks automate provisioning against Active Directory, SCCM, XenServer and VMware. Assets are managed across their full lifecycle: pooled or personal assignment, quotas, expiry and recycle workflows. Compliance is built in — access certification (ISO 27001/SOX/PCI), append-only audit log, SCIM 2.0 and HR-webhook leaver automation. Cost reporting tracks spend by provider, consumer and department. API-first: deploys in an afternoon via Docker, on-prem or air-gapped. Free for up to 25 users; commercial license above that. Source-available.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT departments	Audience IT Operations, Workplace Engineering, IAM and IT FinOps teams, plus CISOs, in mid-market and enterprise organizations running mixed on-prem and cloud (Microsoft-centric) estates.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €19/month/user Price (exc.tax) for GLPI Network Cloud: 19€ / month / IT User Prices (exc.tax) for GLPI Network On-premise 1 year editor guarantee: Basic Level - 1.200 € Standard Level - 3.600 € Advanced Level - 12.000 € Free Version Free Trial	Pricing From €1,488/year (free up to 2 ip·Solis is source-available under the XenPool Commercial Source License — not open source. Free for productive use with up to 25 active users, including commercial use (plus private use, 30-day evaluation and non-productive research/teaching); no license file required. Above 25 active users a commercial license applies, in volume bands: 26–75 users €1,488/year, 76–250 users €2,988/year, larger volumes on request. Self-hosted via Docker Compose; B2B only. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros - Very complete ITIL inspired ITSM software. - Automated inventory using FusionInventory - Got various plugins to extend its function (most don't need it). - Got mailgate automation options - Great and helpful community. - Custom notification templates - Multi tanancy options - Lots of reporting options and visualizations - knowledgebase functions - SAAS option available (payed) - Easy well maintained upgrade procedures - Followup templates - Ticket planning options - Free if installed locally; - Very clean user interface. - Ldap integrations Cons - Might be complex to install and configure if you have no LAMP experience. - Risk of administrating to much information;
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information TECLIB Founded: 2009 France glpi-project.org	Company Information XenPool GmbH Founded: 2013 Germany www.ipsolis.com
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Categories CMDB Configuration Management Data Center Management Help Desk Issue Tracking IT Asset Management IT Service ITSM License Management Live Chat Service Desk	Categories IT Asset Management
IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management Show More Features CMDB Features Change Management Configuration Management Data Visualization Device Auto Discovery Impact Management IT Asset Management License Management Performance Management Relationship Mapping Configuration Management Features Access Control / Permissions Application Deployment Automated Provisioning Infrastructure Automation Node Management Orchestration Reporting Analytics / Visualization Task Management Data Center Management Features Audit Trail Behavior-Based Acceleration Cross Reference System Device Auto Discovery Diagnostic Testing Import / Export Data JCL Management Multi-Platform Multi-User Power Management Sarbanes-Oxley Compliance Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal Issue Tracking Features Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management License Management Features Automatic SKU Recognition Central LM Server Copy Protection History Tracking Node Management Online Activation Portable License Sarbanes-Oxley Compliance Timing Rights Trial License Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Service Desk Features Change Management CMDB Incident Management IT Asset Management Knowledge Base Mobile Access Procurement Management Remote Control Self Service Portal SLA Management	IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management
Integrations Microsoft Teams AWS Marketplace Active Directory Axonius CyberArk Conjur Flottix HashiCorp Vault Keycloak Metabase Microsoft Configuration Manager Microsoft Graph Monitorpack Guard Nagios XI Prometheus SAP SuccessFactors ServiceNow Slack VMware vSphere XenServer iTop Show More Integrations View All 20 Integrations	Integrations Microsoft Teams AWS Marketplace Active Directory Axonius CyberArk Conjur Flottix HashiCorp Vault Keycloak Metabase Microsoft Configuration Manager Microsoft Graph Monitorpack Guard Nagios XI Prometheus SAP SuccessFactors ServiceNow Slack VMware vSphere XenServer iTop Show More Integrations View All 21 Integrations
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