PagerDuty
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time.
Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.
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Octopus Deploy
Founded in 2012, Octopus Deploy enables successful deployments for over 25,000 companies around the world. Prior to Octopus Deploy, release orchestration and DevOps automation tools were clunky, limited to large enterprises and didn't deliver what they promised. Octopus Deploy was the first release automation tool to gain popular adoption by software teams, and we continue to invent new ways for Dev & Ops teams to automate releases and deliver working software to production. Runbook automation in Octopus sits side-by-side with your deployments and gives you control over your infrastructure and applications. Automate operations tasks like routine maintenance and emergency incident recovery. Flexible, role-based access control lets you manage who can deploy to production, change your deployment process, infrastructure, and more.
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JS7 JobScheduler
JS7 JobScheduler is an Open Source workload automation system designed for performance, resilience and security. It provides unlimited performance for parallel execution of jobs and workflows. JS7 offers cross-platform job execution, managed file transfer, complex no-code job dependencies and a real REST API.
Platforms
- Cloud scheduling from Containers for Docker®, Kubernetes®, OpenShift® etc.
- True multi-platform scheduling on premises for Windows®, Linux®, AIX®, Solaris®, macOS® etc.
- Hybrid use for cloud and on premises
User Interface
- Modern, no-code GUI for inventory management, monitoring and control with web browsers
- Near real-time information brings immediate visibility of status changes and log output of jobs and workflows
- Multi-client capability, role based access management
High Availability
- Redundancy and Resilience based on asynchronous design and autonomous Agents
- Clustering for all JS7 products, automatic fail-over and manual switch-over
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Mint Service Desk
Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users.
With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities.
In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.
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