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About

Connect your entire business with one call. Fusion Connect is your Managed Services Provider tailoring business internet solutions for your SD-WAN, business VoIP, unified communications (UCaaS), internet access, secure networking, and more. Fusion Connect's Business VoIP also features Internet-based faxing, SIP trunking, softphone, and auto attendant functions. Compatible with Windows and Mac, as well as device independent.

About

PhingooCRM is a cloud-based customer relationship management platform specifically designed for modern call and contact centers, offering a streamlined interface and AI-enhanced tools to boost efficiency and production in high-pressure environments. It centralizes contact list management, campaign operations, and helpdesk workflows while facilitating dynamic script editing, smart list filtering (including blacklist/redlist control), and integrated VoIP calling with predictive dialing and preview modes. It includes real-time dashboards, campaign monitoring, robust reporting, and analytics that offer insights into customer behavior and sales trends. PhingooCRM supports multiple user roles, agents, supervisors, and administrators, with tailored dashboards and tools. Seamlessly merging CRM and VoIP, it delivers high-quality telephony via direct SIP trunks, automatic call recording, shared calendars, contact history visibility, and secure data management with backups.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMB and Enterprise Business

Audience

Call center operators and contact center managers in need of a solution providing integrated telephony, intelligent scripting, real-time analytics, and secure cloud access for high-volume customer interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95/month/user
Starting price$19.95/month/user
Free Version
Free Trial

Pricing

€29.90 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fusion Connect
Founded: 1996
United States
www.fusionconnect.com

Company Information

PhingooCRM
Founded: 2005
France
phingoocrm.com

Alternatives

Alternatives

Juris Astra

Juris Astra

Juris Technologies
Crystal Quality

Crystal Quality

Avdor CIS
SIPStation

SIPStation

Sangoma

Categories

Categories

CRM

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
NetSuite
NetSuite CRM
Salesforce
Sugar Sell
Zendesk

Integrations

Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
NetSuite
NetSuite CRM
Salesforce
Sugar Sell
Zendesk
Claim Fusion Connect and update features and information
Claim Fusion Connect and update features and information
Claim PhingooCRM and update features and information
Claim PhingooCRM and update features and information