Audience
Enterprises
About Tata Communications
Grow your business, boost productivity and maximize efficiencies all at the same time with our comprehensive portfolio of unified communications and collaboration (UCC) solutions that seamlessly integrate with your existing systems while transforming your user experience. Our unified communications solutions allow you to easily connect, communicate and collaborate with employees and customers worldwide over video, web or audio conferencing. Radically improve customer experience and end-user loyalty using omni-channel cloud contact centre solutions with Tata Communications’ unified communications services. Improve efficiency and lower telephony costs across your business by unifying conferencing and leveraging Global SIP Trunking for IP telephony and video calling.” Seamlessly improve collaboration and productivity across audio, web or video (Unified Communications), while at the same time boosting productivity across your customers’ infrastructures.
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Integrations
Company Information
Tata Communications
Founded: 1986
India
www.tatacommunications.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
Tata Communications Frequently Asked Questions
Tata Communications Product Features
Business VoIP
SIP Trunking
Supported
Unified Communications
Supported
Call Parking
Not Supported
Call Recording
Not Supported
Contact Management
Not Supported
Encryption
Not Supported
IVR / Voice Recognition
Not Supported
Ring Groups
Not Supported
Voice Quality Enhancement
Not Supported
Telephony
VoIP
Supported
Auto-Dialer
Not Supported
Call Center Management
Not Supported
Call Monitoring
Not Supported
Contact Management
Not Supported
IVR / Voice Recognition
Not Supported
Inbound Reporting
Not Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
