Audience

Call center operators and contact center managers in need of a solution providing integrated telephony, intelligent scripting, real-time analytics, and secure cloud access for high-volume customer interactions

About PhingooCRM

PhingooCRM is a cloud-based customer relationship management platform specifically designed for modern call and contact centers, offering a streamlined interface and AI-enhanced tools to boost efficiency and production in high-pressure environments. It centralizes contact list management, campaign operations, and helpdesk workflows while facilitating dynamic script editing, smart list filtering (including blacklist/redlist control), and integrated VoIP calling with predictive dialing and preview modes. It includes real-time dashboards, campaign monitoring, robust reporting, and analytics that offer insights into customer behavior and sales trends. PhingooCRM supports multiple user roles, agents, supervisors, and administrators, with tailored dashboards and tools. Seamlessly merging CRM and VoIP, it delivers high-quality telephony via direct SIP trunks, automatic call recording, shared calendars, contact history visibility, and secure data management with backups.

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Pricing

Starting Price:
€29.90 per month

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

PhingooCRM
Founded: 2005
France
phingoocrm.com

Videos and Screen Captures

PhingooCRM Screenshot 1
PhingooCRM Screenshot 1 PhingooCRM Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

PhingooCRM Frequently Asked Questions

Q: What kinds of users and organization types does PhingooCRM work with?
Q: What languages does PhingooCRM support in their product?
Q: What kind of support options does PhingooCRM offer?
Q: What type of training does PhingooCRM provide?
Q: How much does PhingooCRM cost?

PhingooCRM Product Features

CRM

Territory Management Not Supported
Quotes / Proposals Not Supported
Lead Scoring Not Supported
Call Logging Not Supported
Social Media Integration Not Supported
Segmentation Not Supported
Document Storage Not Supported
Email Marketing Not Supported
Calendar/Reminder System Not Supported
Task Management Not Supported
Internal Chat Integration Not Supported
Mobile Access Not Supported
Marketing Automation Integration Not Supported