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About

Front’s powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle. As your customer base and their needs grow, Front AI and customer intelligence serves up the efficiency and insights needed to keep your entire organization customer-first, every day. Plus, we care as much about our customers as you do yours: we provide industry-leading service to our entire customer base, regardless of your team size.

About

Leverice is a deep-threaded, structured messaging platform that unifies messaging, collaboration, and business processes. It has deep integrations with most commonly used services like Zoom, Jira, GitHub, Jenkins, and TeamCity. All communications can be kept organized and neat with the help of an innovative channel tree. With Leverice your team collaboration will become more efficient, and your team productivity will increase significantly. After every distraction, refocusing on a task can take an average of 25 minutes. Teams lose time in channels that are 90% chatter, just so they don’t miss the 10% of the info that’s essential. Divert unrelated messages into new channels, ensuring that channel feeds stay focused and each discussion stays in its own lane. Choose which teammates to engage with the new channel, minimizing distraction for others.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any business aiming to build and grow strong relationships with clients, customers, or teammates.

Audience

Companies of any size and of any industry, distributed and remote teams, services providers (events, education, legal, etc.)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.00/month/user
Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually)

Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually)

Scale: $99/per user/per month for minimum 10 users.(billed annually)
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.3 / 5
ease 5.0 / 5
features 4.3 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • It combines different communicate platform into the front app. Integrates with email, Sms and workload status and management section. Clean user interface. Easy to navigate on the mobile app.
  • Front helps in responding fastly every time. Makes internal coordination easy. Manages inbox and saves our time. Analytical performance. Free trial version is available. User friendly app with very simple instructions. Keeps track of messages and emails. Schedule seamlessly and also manages meetings. Easy to install.
  • FrontApp is a promising work communication organizer. You can tag and mention team member. Quick reply option to reply from saved templates. It also shows performance analytics. It supports many app integration.

Cons

  • No cons, I will update if I face any cons in the future.
  • Very good software. Search function is awesome. Good to go app. No cons.
  • It worked very well and meet all of my requirement.

Pros & Cons from Real Users

Pros

  • This is a cool tool with countless features, specially designed to focus on efficient team communication.

Cons

  • I like flexibility in channel creation and controlling of participants. Many features are made to easily follow one topic and not lose focus in a massive amount of different parallel discussions. You can integrate tech tools like Java, Jenkins, etc, with notifications or almost full inline communication as well. Also, easy tool to start meetings.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Front
Founded: 2013
United States
front.com

Company Information

Leverice
United States
leverice.com

Alternatives

Alternatives

Zoom Team Chat

Zoom Team Chat

Zoom Communications
Typetalk

Typetalk

Nulab
Slack

Slack

Salesforce
LiveAgent

LiveAgent

Quality Unit
Virola

Virola

Virola Messenger
Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Team Management Features

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Integrations

GitHub
Jira
Zoom
Canvas
ChargeDesk
ClickUp
Dialpad Connect
Enterpret
Forumbee
Jenkins
Markprompt
OmniPanel
PartnerHero
Raklet
Refold
Slaask
Slack
Vyte
Zoho One
Zoom Team Chat

Integrations

GitHub
Jira
Zoom
Canvas
ChargeDesk
ClickUp
Dialpad Connect
Enterpret
Forumbee
Jenkins
Markprompt
OmniPanel
PartnerHero
Raklet
Refold
Slaask
Slack
Vyte
Zoho One
Zoom Team Chat
Claim Front and update features and information
Claim Front and update features and information
Claim Leverice and update features and information
Claim Leverice and update features and information