Fongo vs. Talkroute Comparison


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The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,370 Ratings Visit Website CallTools Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. 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About Founded and based out of Waterloo, Ontario, Fongo provides Canadians with low-cost, personal and small business communication solutions. Fongo Works is our free, basic business phone system to get you started (no time limit). Fongo Works Pro upgrades your free Fongo Works system with new features, increased customizability, increased amount of extensions, and the ability to add Pro devices. When you’re connected on a call, Fongo uses 0.5MB of data per calling minute, so a 500MB data plan gives you approximately 1000 calling minutes per month. Note: Switching between Wi-Fi and data during a call is not supported. Fongo comes with a real phone number for unlimited calling to any number. Do your family and friends live in a different city or province? Choose a phone number in their local area so their calls to you are free. Free calling features include visual voicemail, caller ID, call waiting, call forwarding, 911 service, and more.	About What is Talkroute? Talkroute is a UCaaS provider that gives you the ability to utilize your existing phones, web browser, and PCs with our cloud-based virtual phone system. Now you can have the power of an enterprise-level phone system without the upfront cost and maintenance of an expensive on-site system. Making and receiving business calls Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, and smartphone. Texting with your customers Send and receive business SMS and MMS text messages. Our apps make it quick and easy to compose and reply to your customers. Video meetings with your team Video conferencing with up to 100 team & guest participants. Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Individuals searching for a mobile communications provider to make free calls and send SMS	Audience Small businesses
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $4.95 per month Free Version Free Trial	Pricing $19 per month Plans also available at $39/mo, $59/mo & $99/mo with additional features. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 5.0 / 5 features 4.7 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros The pros are: outstanding customer service, super easy-to-use system, and nearly 100% uptime. Plus, they offer Zoom calls to help us whenever we need it! The customer support at Talkroute is unmatched. They were extremely helpful in the inquiry phase (I had a million questions) and were helpful in moving all 4 of our phone lines in addition to purchasing another 4 phone lines. The phone numbers are in our new area code and we were able to keep our old numbers, well as our Toll Free number. Even after we chose to go with Talkroute, they continued to be attentive whenever we had any questions. Also, we are a non-profit so they offered a discount (after verification) and let us know common features other non-profits use. Talkroute is great for working remotely and allowing calls to be routed to different phones, such as to employees who are working from home. The service also has a convenient feature that accurately transcribes voicemail messages to my email inbox. The phone number selection system was easy to use. Cons Minor bugs every few weeks but bugs that are quickly fixed by the team. I have nothing bad to say about Talkroute. They're a great company and great people! I chose this service specifically because it was the only provider that would allow my customers to send MMS photos by text message. Unfortunately, after purchasing the program and troubleshooting with tech support, it was discovered that only certain carriers are able to text 1-800 numbers.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Fongo Founded: 2012 Canada www.fongo.com	Company Information Talkroute Founded: 2013 United States talkroute.com
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Categories Business Phone Systems Second Phone Number	Categories Business Phone Systems Business Text Messaging Business VoIP Call Forwarding Second Phone Number Softphone Telephony Toll Free 800 Number Vanity Phone Number Virtual Phone Number
	Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Show More Features Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Softphone Features Audio / Video Conferencing Call Logging Call Recording Call Transfer Caller Identification Chat / Messaging Contact Management Fax Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP
Integrations Nekton.ai	Integrations Nekton.ai View All 1 Integration
Claim Fongo and update features and information Claim Fongo and update features and information	Claim Talkroute and update features and information Claim Talkroute and update features and information