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About

FlatRateChat is an AI chatbot for small business websites. It reads a site's public pages and answers visitors' questions using that content, linking each answer to its source page. If it cannot find an answer, it says so and shows the business's contact details instead of guessing. The chatbot can be added with one line of code to WordPress, Wix, Squarespace, Shopify, Webflow, or a plain HTML site; Wix users can also install it through the Wix App Market. It is designed to answer routine questions about hours, services, prices, policies, and directions. The service rereads site content weekly and emails the owner questions it could not answer. Customer content is not used to train AI models. A free Wix plan is available, and Wix paid plans start at $19/month. Direct website plans cost $59/month.

About

Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses with websites, including salons, clinics, contractors, restaurants, shops, and agencies, that want to answer visitors' questions using information from their own sites.

Audience

Live chat and AI Chatbot software for anyone wanting to chat with website visitors directly through Microsoft Teams, Slack, Google, and Zoom

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$19/month
The Wix app has a free Basic plan with 50 pages and 100 AI answers per month. Paid Wix plans start at $19/month for Starter (100 pages and 1,000 answers/month); Full is $59/month (500 pages and 5,000 answers/month). Annual billing is listed at $15/month for Starter and $49/month for Full. The direct website plan is $59/month for up to 500 pages and 5,000 answers/month. Wix paid plans continue answering above the included allowance at a reduced pace without overage charges.
Free Version Supported
Free Trial Supported

Pricing

$39 per month
Billed monthly or annually.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FlatRateChat
Founded: 2026
United States
flatratechat.com

Company Information

Social Intents
Founded: 2017
United States
www.socialintents.com

Alternatives

Alternatives

Botsonic

Botsonic

Writesonic
ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)
Heyday AI

Heyday AI

Hootsuite
Ochatbot

Ochatbot

Ometrics
Apex Chatbot

Apex Chatbot

Apex Web

Categories

AI Chatbots Supported

Categories

Chatbot Features

Call to Action Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Not Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Supported
Chatbot Supported
Email Automation Supported
Group Messaging Supported
Human Handover Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Shopify Supported
Wix Supported
WordPress Supported
ChatGPT Not Supported
Cisco Webex Not Supported
Claude Not Supported
Easyflow Not Supported
Facebook Messenger Not Supported
Gemini Not Supported
Gemini Enterprise Not Supported
Gmail Not Supported
Google Chat Not Supported
Microsoft Teams Not Supported
Slack Not Supported
Squarespace Supported
Webflow Supported
WhatsApp Not Supported
Zapier Not Supported
Zoom Not Supported

Integrations

Shopify Supported
Wix Supported
WordPress Supported
ChatGPT Supported
Cisco Webex Supported
Claude Supported
Easyflow Supported
Facebook Messenger Supported
Gemini Supported
Gemini Enterprise Supported
Gmail Supported
Google Chat Supported
Microsoft Teams Supported
Slack Supported
Squarespace Not Supported
Webflow Not Supported
WhatsApp Supported
Zapier Supported
Zoom Supported
Claim FlatRateChat and update features and information
Claim FlatRateChat and update features and information
Claim Social Intents and update features and information
Claim Social Intents and update features and information