Related Products
|
||||||
About
Collect customer feedback and let happy customers spread the word online. With Feedback Link, you can immediately ask your Net Promoter Score® promoters to share their positive experience online. Feedback Link lets businesses measure customer experience while getting their happy customers to become online promoters on platforms like Trustpilot, Yelp, Facebook, and more.
|
About
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.
Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible.
Howazit business logic engine enables advance customizations capabilities through the entire customer journey.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
Companies of all sizes that want to collect customer feedback and have their customers leave good online reviews
|
Audience
We help customer experience managers, customer service and marketers achieve their goals with CX tools and best practices.
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$150/month
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationFeedback Link
www.feedback.link
|
Company InformationHowazit
Founded: 2013
Israel
www.howazit.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Review Management Features
Campaign Management
Not Supported
Dashboard
Not Supported
Negative Feedback Management
Not Supported
Response Management
Not Supported
Review Monitoring
Not Supported
Review Notification
Not Supported
Review Request
Supported
Sentiment Analysis
Not Supported
Social Sharing
Supported
White Label
Not Supported
|
Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Not Supported
Review Generation
Supported
Review Monitoring
Not Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
|
|||||
Integrations
Eloqua
Not Supported
Facebook
Supported
Foursquare
Supported
G2
Supported
Google Business Profile
Supported
Google Shopping
Supported
Intercom
Not Supported
Kigo
Not Supported
Mews
Not Supported
Microsoft Dynamics 365
Not Supported
|
Integrations
Eloqua
Supported
Facebook
Not Supported
Foursquare
Not Supported
G2
Not Supported
Google Business Profile
Not Supported
Google Shopping
Not Supported
Intercom
Supported
Kigo
Supported
Mews
Supported
Microsoft Dynamics 365
Supported
|
|||||
|
|
|