Audience
Multi‑location shop owners seeking a solution to streamline payments, reviews, customer service, and automated reminders directly from their POS
About Ikeono
Ikeono enables retailers of all sizes to grow their business by communicating more efficiently and effectively through text messages. The all‑in‑one platform offers business text messaging, automated review requests, secure Text‑to‑Pay, and web‑chat‑to‑text conversion to turn browsing visitors into customers. Retailers can also automate Net Promoter Score (NPS) feedback via SMS to repair relationships or amplify promoter voices, and manage customer conversations through a unified inbox. Integration with Lightspeed POS enables texting in‑app, sending sales receipts, quotes, work‑order updates, special‑order alerts, and automated NPS/review campaigns. Launched in 2018 as a bike‑shop service app, Ikeono has expanded across industries (bike, golf, jewelry, pet, boutique) with features like text payments, review automation, scheduled messages, etc.
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Pricing
Starting Price:
Free
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Ikeono
United States
www.ikeono.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
In Person
Support
Phone Support
24/7 Live Support
Online
Ikeono Frequently Asked Questions
Q: What kinds of users and organization types does Ikeono work with?
Ikeono works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Ikeono support in their product?
Ikeono supports these languages: English.
Q: What kind of support options does Ikeono offer?
Ikeono offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Ikeono integrate with?
Ikeono integrates with: Affirm, Afterpay, Apple Pay, Facebook, Google Pay, Google, Hubtiger, Klarna, Mastercard Payment Gateway Services, Stripe, and Visa Click to Pay.
Q: Does Ikeono have a mobile app?
Yes, Ikeono has a mobile app for iPad, iPhone, and Android.
Q: What type of training does Ikeono provide?
Ikeono provides training in the form of documentation and in person.
Q: Does Ikeono offer a free trial?
Yes, Ikeono offers a free trial.
Q: How much does Ikeono cost?
Pricing for Ikeono starts at Free.
