Audience
Companies of all sizes that want to collect customer feedback and have their customers leave good online reviews
About Feedback Link
Collect customer feedback and let happy customers spread the word online. With Feedback Link, you can immediately ask your Net Promoter Score® promoters to share their positive experience online. Feedback Link lets businesses measure customer experience while getting their happy customers to become online promoters on platforms like Trustpilot, Yelp, Facebook, and more.
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Simple, yet powerful NPS solution designed to measure and boost customer happiness. Send customized NPS surveys that mirror your brand identity. Collect invaluable feedback on a daily basis. Survey your customers via in-app, web or email channels. Analyze real-time reports, monitor trends, identify happy customers and at-risk accounts. Utilize live insights and track NPS responses by channels, country, etc. Tag, prioritize product issues, assign to your team and follow-up to resolve the issue. Enrich customer experience, turn detractors into promoters and thank your brand advocates. Create automated workflows to request your satisfied customers to leave you a review on top review platforms, or ask them to join a referral program.
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piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.
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Famepilot
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Ikeono
Ikeono enables retailers of all sizes to grow their business by communicating more efficiently and effectively through text messages. The all‑in‑one platform offers business text messaging, automated review requests, secure Text‑to‑Pay, and web‑chat‑to‑text conversion to turn browsing visitors into customers. Retailers can also automate Net Promoter Score (NPS) feedback via SMS to repair relationships or amplify promoter voices, and manage customer conversations through a unified inbox. Integration with Lightspeed POS enables texting in‑app, sending sales receipts, quotes, work‑order updates, special‑order alerts, and automated NPS/review campaigns. Launched in 2018 as a bike‑shop service app, Ikeono has expanded across industries (bike, golf, jewelry, pet, boutique) with features like text payments, review automation, scheduled messages, etc.
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Integrations
Company Information
Feedback Link
www.feedback.link
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Feedback Link Frequently Asked Questions
Q: What kinds of users and organization types does Feedback Link work with?
Feedback Link works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Feedback Link support in their product?
Feedback Link supports these languages: English.
Q: What other applications or services does Feedback Link integrate with?
Feedback Link integrates with: Facebook, Foursquare, Google Business Profile, Google Shopping, G2, Tripadvisor, Trustpilot, X (Twitter), and Yelp.
Feedback Link Product Features
Review Management
Review Request
Supported
Social Sharing
Supported
Campaign Management
Not Supported
Dashboard
Not Supported
Negative Feedback Management
Not Supported
Response Management
Not Supported
Review Monitoring
Not Supported
Review Notification
Not Supported
Sentiment Analysis
Not Supported
White Label
Not Supported
Feedback Link Additional Categories
Feedback Link Verified User Reviews
Write a Review-
Probability You Would Recommend? 8 out of 10
"Engaging in Meaningful Technology Conversations" 5 out of 5 stars Posted 2026-04-07
Pros: The platform offers a strong community with valuable discussions on technology and development. It allows users to share insights, learn from experts, and stay updated with the latest industry trends.
Cons: The registration process can be slow and requires approval, which may delay quick access for new users.
Overall: Overall, it is a highly informative platform for tech enthusiasts and professionals. The quality of discussions is impressive, and it provides a great opportunity to learn, share knowledge, and engage with a knowledgeable community.
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