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About

Collect customer feedback and let happy customers spread the word online. With Feedback Link, you can immediately ask your Net Promoter Score® promoters to share their positive experience online. Feedback Link lets businesses measure customer experience while getting their happy customers to become online promoters on platforms like Trustpilot, Yelp, Facebook, and more.

About

Simple, yet powerful NPS solution designed to measure and boost customer happiness. Send customized NPS surveys that mirror your brand identity. Collect invaluable feedback on a daily basis. Survey your customers via in-app, web or email channels. Analyze real-time reports, monitor trends, identify happy customers and at-risk accounts. Utilize live insights and track NPS responses by channels, country, etc. Tag, prioritize product issues, assign to your team and follow-up to resolve the issue. Enrich customer experience, turn detractors into promoters and thank your brand advocates. Create automated workflows to request your satisfied customers to leave you a review on top review platforms, or ask them to join a referral program.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes that want to collect customer feedback and have their customers leave good online reviews

Audience

Companies looking for a review management software

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The platform offers a strong community with valuable discussions on technology and development. It allows users to share insights, learn from experts, and stay updated with the latest industry trends.

Cons

  • The registration process can be slow and requires approval, which may delay quick access for new users.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Feedback Link
www.feedback.link

Company Information

GrowthScore
Founded: 2013
United State
growthscore.io

Alternatives

Alternatives

Famepilot

Famepilot

Famepilot Internet
Surveyed

Surveyed

Spicyfy Ventures
Vantage Pulse

Vantage Pulse

Vantage Circle

Categories

NPS Supported
Review Management Supported

Categories

NPS Supported
Review Management Supported

Review Management Features

Campaign Management Not Supported
Dashboard Not Supported
Negative Feedback Management Not Supported
Response Management Not Supported
Review Monitoring Not Supported
Review Notification Not Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Integrations

Facebook Supported
Foursquare Supported
Freshdesk Not Supported
G2 Supported
Google Business Profile Supported
Google Shopping Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Ortto Not Supported
Salesforce Not Supported
Slack Not Supported
Tripadvisor Supported
Trustpilot Supported
X (Twitter) Supported
Yelp Supported
Zendesk Not Supported

Integrations

Facebook Not Supported
Foursquare Not Supported
Freshdesk Supported
G2 Not Supported
Google Business Profile Not Supported
Google Shopping Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Ortto Supported
Salesforce Supported
Slack Supported
Tripadvisor Not Supported
Trustpilot Not Supported
X (Twitter) Not Supported
Yelp Not Supported
Zendesk Supported
Claim Feedback Link and update features and information
Claim Feedback Link and update features and information
Claim GrowthScore and update features and information
Claim GrowthScore and update features and information