Hello Customer

Hello Customer

Insider Metrics
+
+

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About

FeedNotch innovative platform is designed to help professionals like they easily collect, organize, and collaborate on customer feedback, resulting in a more streamlined and efficient product development process. With FeedNotch, they have the power to create teams and invite their coworkers, organization members, and even third-party experts to join in on the collaborative process. Say goodbye to scattered emails and messy spreadsheets, and hello to a centralized hub where all ideas and feedback can be easily shared and discussed. No more wasting time searching for the right feedback or struggling to keep track of team members' notes and thoughts. With FeedNotch, everything is in one place for easy accessibility. What sets FeedNotch apart is its ability to group feedback into collections, making it simple for different teams to access the specific feedback they are interested in.

About

Hello Customer is the end-to-end customer feedback management platform that lets you collect, analyse and react to customer feedback in real-time. Set up customer satisfaction surveys with NPS, CSAT or CES and open feedback fields. Our AI engine ISAAC provides you with sentiment analysis and categorisation of the feedback so you can immediately see where your product or service is doing well or where you need to improve.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software development companies, app and web developers

Audience

Middle to Large size B2C Companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.9/month
Only admins and product owners have to pay a subscription fee of $9.9/month and the whole team is good to go.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FeedNotch
Founded: 2023
www.feednotch.com

Company Information

Insider Metrics
Founded: 2015
Belgium
www.hellocustomer.com/en/

Alternatives

Alternatives

Delighted

Delighted

Qualtrics
Emotics

Emotics

Adoreboard
Zence Feedback

Zence Feedback

Easyrewardz

Categories

Customer Feedback Supported

Categories

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

Discord Supported
Freshdesk Not Supported
Hotjar Not Supported
Microsoft Dynamics 365 Not Supported
Salesforce Not Supported
Slack Supported
SurveyMonkey Not Supported
Typeform Not Supported
Usabilla Not Supported
Zendesk Not Supported

Integrations

Discord Not Supported
Freshdesk Supported
Hotjar Supported
Microsoft Dynamics 365 Supported
Salesforce Supported
Slack Not Supported
SurveyMonkey Supported
Typeform Supported
Usabilla Supported
Zendesk Supported
Claim FeedNotch and update features and information
Claim FeedNotch and update features and information
Claim Hello Customer and update features and information
Claim Hello Customer and update features and information