Audience

Small SaaS teams

About ShipLog

ShipLog is a hosted customer-feedback and release-communication tool for solo SaaS founders and small product teams. It provides a public feedback board where users can submit feature requests and vote, with status filters and optional moderation. Teams can publish a public changelog with Markdown, update categories and an RSS feed, then close the loop by changing request statuses as work ships. An embeddable JavaScript widget lets users submit feedback or browse updates inside an app; optional verified-user voting connects feedback to signed-in users. ShipLog also provides a REST API and a remote Model Context Protocol (MCP) server that compatible AI clients can use to search and summarize feedback, update item statuses, and draft or publish changelog entries. A free plan supports up to 10 feedback items and 10 changelog entries; the paid plan removes the item cap and branding for projects that need more capacity.

Pricing

Starting Price:
$0
Pricing Details:
Free plan: $0, one project, up to 10 feedback items and 10 changelog entries. Captain: $9/month per project or $90/year, with unlimited feedback and changelog entries, API and MCP access, and ShipLog branding removal. Existing accounts keep their original limits.
Free Version:
Free Version available.

Integrations

API:
Yes, ShipLog offers API access

Ratings/Reviews

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Company Information

ShipLog
Canada
shiplog.ca

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Product Details

Platforms Supported
Cloud
Training
Documentation

ShipLog Frequently Asked Questions

Q: What kinds of users and organization types does ShipLog work with?
Q: What languages does ShipLog support in their product?
Q: What other applications or services does ShipLog integrate with?
Q: Does ShipLog have an API?
Q: What type of training does ShipLog provide?
Q: How much does ShipLog cost?

ShipLog Product Features

Customer Feedback

Surveys Not Supported
Behavior Analytics Not Supported
Website Feedback Not Supported
Net Promoter Score (NPS) Not Supported
Bug Reports Not Supported
Screenshot / Screen Capture Not Supported
Visual Feedback Tools Not Supported
Live Chat Not Supported
Alerts / Notifications Not Supported
Video Feedback Not Supported
Community Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
User Testing Tools Not Supported
Negative Feedback Management Not Supported