Fastcall vs. TrackDrive Comparison


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About Fastcall is a cloud-based phone and messaging application built for Salesforce teams. It brings inbound and outbound calling into Salesforce, letting sales and service users place and receive calls, use click-to-call, and associate call activity with Salesforce records. Features include call routing, queues, IVR, recording, voicemail, monitoring, reporting, and automated activity logging; availability depends on plan and setup. Fastcall also supports business texting and messaging, including documented WhatsApp capabilities. Administrators configure users, numbers, and call flows in Salesforce, while agents work through Salesforce desktop and mobile experiences. It is designed for organizations seeking telephony and contact-center functions connected to Salesforce CRM, including sales teams, service departments, and contact-center operations.	About Trackdrive powers inbound and outbound conversations with your leads. Communicate using Telephone Calls, SMS, Emails, Integrations, and more. Powerful call analytics provide insight into conversions from online and offline sources. Measure call conversions from online and offline marketing campaigns. Track traffic sources, URL keywords, and custom tokens. Automatically schedule contact with leads. Convert leads to calls by sending SMS, emails, and placing outbound calls. Configure Call Center Agents to handle your inbound and outbound calls with consumers all from within TrackDrive. Automatically forward calls to buyers that earn you the most. Allow your buyers to compete for your calls using Real Time Bidding to increase their flow of calls. Trackdrive integrates with many third party systems. Connect your account to Zoho CRM, AWS S3, Cake, Google Adwords, HasOffers, Infusionsoft and more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Sales and service teams, Salesforce administrators, and contact-center operations seeking calling and messaging workflows connected to Salesforce CRM.	Audience Companies and call centers looking for a call tracking and lead to call automation solution
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $30/user/month Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.3 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros It's loaded with features, tools, and automation to help you run your business effortlessly. All of this while giving you full peace of mind. TD's support team is awesome! They're always there to help if you need it. TD is very cost effective compared to others. Saving money is always a plus in my book! Phone issues are very rare with TD. The system is up 99.99999% of the time. You can purchase Pristine numbers thru TD. You can get a free trial, just ask the agent you speak with. If I can't easily find it I ask TrackDrive support and they'll do it for me. All call-tracking platforms have a learning curve. They gave me a dedicated support group with 12 engineers and coders right from the start. For the most part, everything runs smoothly but if I have a question there is always somebody who shows me how to do it with detailed screenshots. The features are amazing. The amount of things we have TrackDrive doing for our business right now with the calling, schedules, SMS, Webhooks, and dialing beats all the others we tried and still use in slammer capacity (Ringba, Retreaver). Cons TD needs a better UI. TD lacks a mobile version or an app. When working on my smaller Macbook Air the UI is not perfect without a mouse and on my iPhone, it does not remember the login information from session to session. They are currently working on updating the UI though. Takes a bit more time to learn how to use.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Fastcall Founded: 2007 United States fastcall.com	Company Information TrackDrive Founded: 2016 United States trackdrive.net
Alternatives InGenius Upland Software	Alternatives ConneXio
Voxbay	Retreaver
CloudTalk	Ringba
Salestrail Liid	360 CallAnchor 360 Degree Cloud Technologies
Votelly View All	AvidTrak View All
Categories Call Tracking Supported Telephony Supported	Categories Call Center Supported Call Tracking Supported Lead-to-Account Matching and Routing Supported Transcription Supported

Integrations Salesforce Supported Slack Supported Twilio Supported Amazon Web Services (AWS) Not Supported CAKE Not Supported Convoso Not Supported Google Ads Not Supported Keap Not Supported LinkTrust Not Supported Loader.io Not Supported Mailchimp Not Supported Mailgun Not Supported Plivo Not Supported SendGrid Not Supported Telnyx Not Supported Typeform Not Supported Voluum Not Supported WhatsApp Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations View All 4 Integrations	Integrations Salesforce Supported Slack Supported Twilio Supported Amazon Web Services (AWS) Supported CAKE Supported Convoso Supported Google Ads Supported Keap Supported LinkTrust Supported Loader.io Supported Mailchimp Supported Mailgun Supported Plivo Supported SendGrid Supported Telnyx Supported Typeform Supported Voluum Supported WhatsApp Not Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 21 Integrations
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