Rander

Rander

Ranat
+
+

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About

Fastcall is a cloud-based phone and messaging application built for Salesforce teams. It brings inbound and outbound calling into Salesforce, letting sales and service users place and receive calls, use click-to-call, and associate call activity with Salesforce records. Features include call routing, queues, IVR, recording, voicemail, monitoring, reporting, and automated activity logging; availability depends on plan and setup. Fastcall also supports business texting and messaging, including documented WhatsApp capabilities. Administrators configure users, numbers, and call flows in Salesforce, while agents work through Salesforce desktop and mobile experiences. It is designed for organizations seeking telephony and contact-center functions connected to Salesforce CRM, including sales teams, service departments, and contact-center operations.

About

"Rander" is a set of computer telephony integration (CTI) programs that combine the capabilities of a phone and a computer. "Rander" provides control and monitoring functions for PBX Panasonic, Avaya, Samsung, Asterisk. "Rander" gives you full control over the status of all lines of the station in real time, allows operators to control all conversations of employees. When an incoming call "Rander" by the number of the caller finds his name in the phone book and displays on the screen. This happens at the same time as the call is received. "Rander" maintains a detailed call log and saves it to a common database. Users can see their calls for any period. Operators can see calls on all lines. "Rander" provides quick access to user functions of PBX Panasonic, Avaya, Samsung - call forwarding, interception, notification and others. There is no need to memorize codes to call these functions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales and service teams, Salesforce administrators, and contact-center operations seeking calling and messaging workflows connected to Salesforce CRM.

Audience

Telephony solution for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Version Not Supported
Free Trial Supported

Pricing

$335 one-time payment
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Fastcall
Founded: 2007
United States
fastcall.com

Company Information

Ranat
Founded: 1992
Russian Federation
www.randersoft.com

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SmartCallMonitor

SmartCallMonitor

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Phone EVE

Phone EVE

VoiceCTI Communications

Categories

Call Tracking Supported
Telephony Supported

Categories

Telephony Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Not Supported

Integrations

Salesforce Supported
Slack Supported
Twilio Supported
WhatsApp Supported

Integrations

Salesforce Not Supported
Slack Not Supported
Twilio Not Supported
WhatsApp Not Supported
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