Digitalnatie Service SuiteDigitalnatie
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Related Products
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About
Digitalnatie Service Suite is a web-based field service management platform for HVAC, plumbing, electrical, water-treatment, installation and maintenance businesses. It combines customer records, job requests, scheduling and dispatch, work orders, service contracts, route planning, inventory and van stock. Office teams prepare quotations and invoices, follow payments and review operational reports. Technicians use a browser-installed mobile app to view job and asset details, record time and materials, complete safety checks, add photos and notes, and collect customer signatures. The suite also supports preventive maintenance, equipment and site records, workflow automation and a customer portal for service reports and invoices. Its interface is available in Dutch, French and English. It is designed for Belgian service providers coordinating field technicians and customer-site work.
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About
Gomocha uncovers hidden efficiencies, matching skill with demand, so your field technicians deliver an exceptional customer service experience that helps you increase revenue and remain compliant. For example, dispatch can direct the right technician to the job site, track precisely where all technicians are, and communicate real-time information to customers—so customers always know estimated arrival times. The field service management platform & mobile app gives your field service staff full access to a wide variety of customer, asset, employee, and task-related information. It also lets them receive and view work orders, register materials, report time and costs, access inventory levels, and request, ship, or return parts on both online and offline environments.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
HVAC contractors, plumbers, water treatment specialists, installation companies and maintenance providers.
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Audience
Companies looking for a platform to increase the number of orders and improve customer satisfaction
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€50/user/month
Annual billing costs €50/user/month; monthly billing costs €75/user/month with a 12-month contract. A minimum of two users applies, and prices exclude VAT. Implementation starts at €950; onboarding, migration, configuration and training are quoted separately.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationDigitalnatie
Founded: 2022
Belgium
digitalnatie.app
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Company InformationGomocha
Founded: 1992
United States
www.gomocha.com/platform/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Not Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Not Supported
Call Center Management
Not Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Not Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Not Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Appointment Scheduling Features
Appointment Reminders
Supported
Automated Scheduling
Supported
Calendar Sync
Not Supported
Client Database
Supported
Group Scheduling
Not Supported
Mobile Access
Supported
Multi-Location
Not Supported
Online Booking
Not Supported
Online Payments
Supported
Recurring Appointments
Supported
Room Booking Management
Not Supported
Scheduling Features
Alerts/Notifications
Supported
Appointment Scheduling
Not Supported
Automated Scheduling
Supported
Calendar Management
Supported
Class Scheduling
Not Supported
Employee Scheduling
Supported
Facility Scheduling
Not Supported
Group Scheduling
Not Supported
Interview Scheduling
Not Supported
Meeting Room Booking
Not Supported
Multi-Location
Not Supported
Online Scheduling
Not Supported
Payment Processing
Supported
Real-time Scheduling
Supported
Reservations
Not Supported
Resource Scheduling
Not Supported
Room Booking Management
Not Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Task Management
Not Supported
Workforce Management Features
Budgeting & Forecasting
Not Supported
Contractor Management
Supported
Employee Lifecycle Management
Supported
Labor Projection
Not Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Scheduling
Supported
Skills Tracking
Supported
Time & Attendance
Supported
Variable Workforce
Not Supported
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Integrations
Google Maps
Supported
HubSpot CRM
Supported
Microsoft 365
Supported
Peppol
Supported
Waze
Supported
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Integrations
Google Maps
Not Supported
HubSpot CRM
Not Supported
Microsoft 365
Not Supported
Peppol
Not Supported
Waze
Not Supported
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