Fastrax

Fastrax

Ergos Software
+
+

Related Products

  • WEX Field Service Management
    67 Ratings
    Visit Website
  • Connecteam
    10,756 Ratings
    Visit Website
  • EcholoN
    50 Ratings
    Visit Website
  • Maintainly
    73 Ratings
    Visit Website
  • Visual Planning
    120 Ratings
    Visit Website
  • Maintenance Care
    297 Ratings
    Visit Website
  • Bidtracer
    39 Ratings
    Visit Website
  • SiteDocs
    290 Ratings
    Visit Website
  • Onetrace
    4 Ratings
    Visit Website
  • WERX
    35 Ratings
    Visit Website

About

Digitalnatie Service Suite is a web-based field service management platform for HVAC, plumbing, electrical, water-treatment, installation and maintenance businesses. It combines customer records, job requests, scheduling and dispatch, work orders, service contracts, route planning, inventory and van stock. Office teams prepare quotations and invoices, follow payments and review operational reports. Technicians use a browser-installed mobile app to view job and asset details, record time and materials, complete safety checks, add photos and notes, and collect customer signatures. The suite also supports preventive maintenance, equipment and site records, workflow automation and a customer portal for service reports and invoices. Its interface is available in Dutch, French and English. It is designed for Belgian service providers coordinating field technicians and customer-site work.

About

Fastrax is an all-in-one business management solution designed to automate and streamline operations for service companies. With modules for dispatching, accounting, inventory management, and reporting, Fastrax ensures a seamless workflow throughout the business. The software integrates advanced tools like Fastrax TechTrax, which allows field technicians to manage service calls, print invoices, and log work directly from the field. Additionally, Fastrax Inventory uses wireless barcode scanning for efficient stock management, while automatic credit card processing speeds up transaction approvals. Overall, Fastrax enhances productivity, reduces errors, and keeps service companies running smoothly.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

HVAC contractors, plumbers, water treatment specialists, installation companies and maintenance providers.

Audience

Service companies seeking an integrated software solution to automate their operations, manage dispatching, accounting, inventory, and improve field technician performance with real-time tools and seamless workflows

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€50/user/month
Annual billing costs €50/user/month; monthly billing costs €75/user/month with a 12-month contract. A minimum of two users applies, and prices exclude VAT. Implementation starts at €950; onboarding, migration, configuration and training are quoted separately.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Digitalnatie
Founded: 2022
Belgium
digitalnatie.app

Company Information

Ergos Software
Founded: 1986
United States
www.ergossoftwareapialbritton.com/solutions.php

Alternatives

Alternatives

Field Force Tracker

Field Force Tracker

Rapidsoft Systems
FieldEdge

FieldEdge

Xplor
Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT
MO.S.T.

MO.S.T.

Mobile Software Technology

Categories

Categories

Cleaning Services Supported
HVAC Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Not Supported
Scheduling Supported
Vehicle Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Not Supported
Preventive Maintenance Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Supported
Task Management Not Supported

Integrations

Google Maps Supported
HubSpot CRM Supported
Microsoft 365 Supported
Peppol Supported
Waze Supported

Integrations

Google Maps Not Supported
HubSpot CRM Not Supported
Microsoft 365 Not Supported
Peppol Not Supported
Waze Not Supported
Claim Digitalnatie Service Suite and update features and information
Claim Digitalnatie Service Suite and update features and information
Claim Fastrax and update features and information
Claim Fastrax and update features and information