Related Products
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About
For 20+ years, Diabolocom has redefined customer engagement. Our cloud-based Contact Center as a Service (CCaaS), powered by our proprietary generative AI, provides the smart automation, reachability, and insights today’s customer service and sales teams need.
From real-time transcription and satisfaction analysis to next-best-action recommendations, our AI Assistant seamlessly supports each customer interaction for faster resolutions. Diabolocom combines native AI for CX with telecom services to deliver a unique, hyper-customized telephony experience. By automating routine tasks, your teams focus on what truly matters—driving customer loyalty and growth.
We integrate smoothly with CRMs like Salesforce, Oracle, and Microsoft, giving teams full visibility to fuel business growth. Industry leaders like Mitsubishi Electric, Nikon, and Brinks trust Diabolocom for customer experiences that stand out.
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About
A solution that requires zero investment in infrastructure, IT, and operations personnel. Your organization can save up to 50% of phone subscription costs through free internal phone calls. Process automation through AI, callbot, and chatbot integration helps improve agent performance and productivity. Operating for more than 800 clients with 40 million end-users, providing operation stability of up to 99.9%. Highly detailed overviews to assess the contact center’s productivity and agent KPIs. This supports the management process effectively. Save customer data with StringeeX contact using custom fields to identify customers, even as soon as they call. Save customer issues using tickets, allowing agents to track the entire process while handling customer issues.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Customer service and sales teams from enterprises of all sizes.
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Audience
Companies interested in a Contact Center software to enhance customer experience
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$12 per user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDiabolocom
Founded: 2005
France
www.diabolocom.com
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Company InformationStringeeX
stringeex.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business VoIP Features
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Not Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Telephony Features
Auto-Dialer
Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Supported
Voice & Data Integration
Supported
VoIP
Supported
Workforce Optimization (WFO) Features
eLearning
Not Supported
Interaction Analytics
Not Supported
Liability Recording
Not Supported
Performance Management
Not Supported
Quality Management
Supported
Real-time Guidance
Supported
Reporting
Supported
Speech Analytics
Supported
Surveying
Not Supported
Workforce Management
Not Supported
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Integrations
CROSS-CRM
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Microsoft Dynamics 365
Supported
Microsoft Teams
Supported
Modjo
Supported
Oracle CRM On Demand
Supported
Pega CRM
Supported
SAP CRM
Supported
Salesforce
Supported
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Integrations
CROSS-CRM
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Teams
Not Supported
Modjo
Not Supported
Oracle CRM On Demand
Not Supported
Pega CRM
Not Supported
SAP CRM
Not Supported
Salesforce
Not Supported
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