Related Products
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About
For 20+ years, Diabolocom has redefined customer engagement. Our cloud-based Contact Center as a Service (CCaaS), powered by our proprietary generative AI, provides the smart automation, reachability, and insights today’s customer service and sales teams need.
From real-time transcription and satisfaction analysis to next-best-action recommendations, our AI Assistant seamlessly supports each customer interaction for faster resolutions. Diabolocom combines native AI for CX with telecom services to deliver a unique, hyper-customized telephony experience. By automating routine tasks, your teams focus on what truly matters—driving customer loyalty and growth.
We integrate smoothly with CRMs like Salesforce, Oracle, and Microsoft, giving teams full visibility to fuel business growth. Industry leaders like Mitsubishi Electric, Nikon, and Brinks trust Diabolocom for customer experiences that stand out.
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About
Ringflow, the epitome of technological advancement in the realm of cloud contact centers. With its AI-powered capabilities and robust infrastructure, Ringflow sets a new standard for seamless customer interactions across multiple channels. Embrace the cutting-edge features and unparalleled efficiency of Ringflow's omnichannel experience. Stay ahead of the curve with Ringflow's state-of-the-art cloud contact center, empowering businesses to leverage the latest technologies and revolutionize customer service. Experience the future of contact centers with Ringflow, where innovation and excellence converge.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Customer service and sales teams from enterprises of all sizes.
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Audience
SMBs for Sales, Support and Business-Ops Teams
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$12 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
|
Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationDiabolocom
Founded: 2005
France
www.diabolocom.com
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Company InformationRingflow
Founded: 2015
www.ringflow.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business VoIP Features
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Not Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Telephony Features
Auto-Dialer
Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Supported
Voice & Data Integration
Supported
VoIP
Supported
Workforce Optimization (WFO) Features
eLearning
Not Supported
Interaction Analytics
Not Supported
Liability Recording
Not Supported
Performance Management
Not Supported
Quality Management
Supported
Real-time Guidance
Supported
Reporting
Supported
Speech Analytics
Supported
Surveying
Not Supported
Workforce Management
Not Supported
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Integrations
Ajoxi
Not Supported
CROSS-CRM
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Microsoft Dynamics 365
Supported
Microsoft Teams
Supported
Modjo
Supported
Oracle CRM On Demand
Supported
Pega CRM
Supported
SAP CRM
Supported
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Integrations
Ajoxi
Supported
CROSS-CRM
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Teams
Not Supported
Modjo
Not Supported
Oracle CRM On Demand
Not Supported
Pega CRM
Not Supported
SAP CRM
Not Supported
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