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About

You don’t have time to analyze every session replay. Decibel’s AI does. Harness the power of DXS® – the world’s most sophisticated algorithm for optimizing digital experiences. Tap into DXS®, the world’s biggest brain for improving digital experiences. Instantly receive the insights you need to radically increase online conversion, engagement, and customer loyalty. Honing for years on high-traffic websites, Decibel’s DXS® crunches billions of digital experiences a month to power an unparalleled engine of insight. Immediately after installation, Decibel applies its intelligence to your website – showing you trends in user frustration and engagement, and scoring and surfacing poor experiences. Investigate further with deep, powerful visualizations that enable you to step into your users’ shoes, understand their pain, and prioritize improvements with your team. Decibel enriches your favorite tools with data about the quality of digital experiences.

About

Go beyond analytics and elevate your product with user insights, delivered fast. Capture insights from specific user cohorts based on their characteristics and the actions they take in your product. Leverage the full Sprig platform to learn from your users across every stage of product development. Record clips of your user sessions alongside their in-product feedback. Surface and solve pain points in your core flows before they become problems. Learn what your power users love, hate, and want to see next in your product. Identify user behavior patterns that lead to churn and learn how to reduce them.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2C and B2B and SaaS websites

Audience

Product insights platform that empowers teams to elevate their product with rapid user insights

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$175 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Decibel
Founded: 2003
United Kingdom
decibel.com

Company Information

Sprig
Founded: 2018
United States
sprig.com

Alternatives

Zuko Analytics

Zuko Analytics

Formisimo

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Dovetail

Dovetail Research
Heap

Heap

Contentsquare
Extellio

Extellio

Extellio International AB

Categories

Data Visualization Supported
Digital Analytics Supported
Product Analytics Supported
Session Replay Supported
Time & Attendance Supported
Web Analytics Supported

Categories

Product Analytics Supported
Session Replay Supported
Survey Supported
User Research Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Integrations

AT Internet Supported
Adobe Campaign Supported
BlueConic Supported
CleverX Not Supported
Figma Not Supported
Google Analytics Supported
Invoca Supported
LaunchDarkly Not Supported
Mixpanel Not Supported
Monetate Supported
Neyox Not Supported
OpenText Magellan Supported
Optimizely One Supported
Oracle Maxymiser Supported
Qualtrics Customer Experience Supported
Qualtrics Employee Experience Supported
Qualtrics XM Platform Supported
Qubit Supported
User Interviews Not Supported
Webtrends Supported

Integrations

AT Internet Not Supported
Adobe Campaign Not Supported
BlueConic Not Supported
CleverX Supported
Figma Supported
Google Analytics Not Supported
Invoca Not Supported
LaunchDarkly Supported
Mixpanel Supported
Monetate Not Supported
Neyox Supported
OpenText Magellan Not Supported
Optimizely One Not Supported
Oracle Maxymiser Not Supported
Qualtrics Customer Experience Not Supported
Qualtrics Employee Experience Not Supported
Qualtrics XM Platform Not Supported
Qubit Not Supported
User Interviews Supported
Webtrends Not Supported
Claim Decibel and update features and information
Claim Decibel and update features and information
Claim Sprig and update features and information
Claim Sprig and update features and information