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About

Enterprise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight. Comprehend and enhance every customer interaction. Take real-time actions. Start delivering a better experience. Collect customer behavioral data across your channels automatically from day 1 – without custom development. See each individual customer interaction under a unified customer profile. Analyze customer paths and journeys with visual dashboards. Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake. Measure real-time engagement metrics for your communication. Use Dataroid to better understand your customer behavior, enhance digital product experience, and drive retention.

About

Collect digital behaviors in real time, apply intelligence to that data, and offer recommended actions to enhance the digital customer experience—at the exact right moment. Oracle Infinity Behavioral Intelligence optimizes a customer’s digital journey in real time, making their online experience highly relevant and personalized. Harness customer behaviors as they happen and use them to optimize customer experience. Increase engagement and loyalty by providing the content, offers, and promotions that resonate best with each visitor, customer, or prospect. Use a system that will grow with you. Built on an innovative, big data platform, Oracle Infinity is a digital intelligence solution that offers unparalleled data collection and accessibility. Gather data about each customer at an individual level to better understand behaviors and deliver more personalized experiences. Stream your online behavioral data into one, unified location.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Digital analytics and Customer Engagement platform that helps enterprises to enhance every individual customer experience through deep customer insights

Audience

Brands that need a real time digital analytics solution to collect, process and deliver actionable customer intelligence at scale

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Dataroid
Turkey
www.dataroid.com

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/marketing/digital-intelligence/

Alternatives

Alternatives

Heap

Heap

Contentsquare

Categories

Categories

Digital Analytics Supported
Web Analytics Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Mobile App Analytics Features

A/B Testing Supported
Channel Attribution Not Supported
Cohort Analysis Supported
Funnel Analysis Not Supported
In-App Events Tracking Not Supported
Push Notifications Supported
Retention Tracking Not Supported
Revenue Tracking Not Supported
Uninstall Tracking Not Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Not Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Supported
Text Messaging Not Supported
Text-to-Win Not Supported

Product Analytics Features

Attribution Not Supported
Automatic Data Capture Not Supported
Churn Reporting Not Supported
Customer Feedback Collection Not Supported
Customer Guidance Not Supported
Customer Journey Analytics Supported
Data Export Not Supported
Data History Retention Not Supported
Data Labeling Not Supported
Product Engagement Scoring Not Supported
Real-Time Data Analysis Not Supported
Touchpoint Analytics Not Supported
User Segmentation Not Supported

Push Notifications Features

A/B Testing Supported
Analytics Not Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Not Supported
Expiry Notifications Not Supported
Geo Targeting Not Supported
Mobile Notifications Supported
Notification Scheduling Not Supported
Visual Notifications Not Supported
Web Notifications Not Supported

Integrations

Eloqua Not Supported
Oracle Audience Segmentation Not Supported
Oracle Marketing Not Supported
Oracle Maxymiser Not Supported
Oracle Responsys Not Supported

Integrations

Eloqua Supported
Oracle Audience Segmentation Supported
Oracle Marketing Supported
Oracle Maxymiser Supported
Oracle Responsys Supported
Claim Dataroid and update features and information
Claim Dataroid and update features and information
Claim Oracle Infinity and update features and information
Claim Oracle Infinity and update features and information