HeapContentsquare
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Related Products
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About
Enterprise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight. Comprehend and enhance every customer interaction. Take real-time actions. Start delivering a better experience. Collect customer behavioral data across your channels automatically from day 1 – without custom development. See each individual customer interaction under a unified customer profile. Analyze customer paths and journeys with visual dashboards. Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake. Measure real-time engagement metrics for your communication. Use Dataroid to better understand your customer behavior, enhance digital product experience, and drive retention.
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About
Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay, heatmaps, and AI-powered insights, Heap enables businesses to understand and improve user behavior at every touchpoint.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Digital analytics and Customer Engagement platform that helps enterprises to enhance every individual customer experience through deep customer insights
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Audience
Businesses and product teams seeking to optimize customer journeys, improve conversions, and gain deeper insights into user behavior through data-driven analytics
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$500.00/year
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationDataroid
Turkey
www.dataroid.com
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Company InformationContentsquare
Founded: 2012
France
www.heap.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Product Analytics Features
Attribution
Not Supported
Automatic Data Capture
Not Supported
Churn Reporting
Not Supported
Customer Feedback Collection
Not Supported
Customer Guidance
Not Supported
Customer Journey Analytics
Supported
Data Export
Not Supported
Data History Retention
Not Supported
Data Labeling
Not Supported
Product Engagement Scoring
Not Supported
Real-Time Data Analysis
Not Supported
Touchpoint Analytics
Not Supported
User Segmentation
Not Supported
Web Analytics Features
Campaign Management
Supported
Conversion Tracking
Supported
Form Analytics
Not Supported
Goal Tracking
Not Supported
Keyword Tracking
Not Supported
Multiple Site Management
Not Supported
Pageview Tracking
Not Supported
Referral Source Tracking
Not Supported
Site Search Tracking
Not Supported
Time on Site Tracking
Not Supported
User Interaction Tracking
Not Supported
Customer Engagement Features
Analytics
Not Supported
Churn Management
Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Mobile App Analytics Features
A/B Testing
Supported
Channel Attribution
Not Supported
Cohort Analysis
Supported
Funnel Analysis
Not Supported
In-App Events Tracking
Not Supported
Push Notifications
Supported
Retention Tracking
Not Supported
Revenue Tracking
Not Supported
Uninstall Tracking
Not Supported
Mobile Marketing Features
Channel Attribution
Not Supported
Contextual Targeting
Supported
Coupons
Not Supported
Email Marketing
Not Supported
Engagement Monitoring
Not Supported
In-App Marketing
Not Supported
Location-Based Marketing
Not Supported
Push Notifications
Supported
Text Messaging
Not Supported
Text-to-Win
Not Supported
Push Notifications Features
A/B Testing
Supported
Analytics
Not Supported
Campaign Segmentation
Supported
Contextual Targeting
Supported
Device Targeting
Not Supported
Expiry Notifications
Not Supported
Geo Targeting
Not Supported
Mobile Notifications
Supported
Notification Scheduling
Not Supported
Visual Notifications
Not Supported
Web Notifications
Not Supported
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Web Analytics Features
Campaign Management
Supported
Conversion Tracking
Supported
Form Analytics
Not Supported
Goal Tracking
Not Supported
Keyword Tracking
Supported
Multiple Site Management
Supported
Pageview Tracking
Supported
Referral Source Tracking
Supported
Site Search Tracking
Supported
Time on Site Tracking
Not Supported
User Interaction Tracking
Supported
Business Intelligence Features
Ad Hoc Reports
Supported
Benchmarking
Not Supported
Budgeting & Forecasting
Not Supported
Dashboard
Supported
Data Analysis
Supported
Key Performance Indicators
Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Supported
Predictive Analytics
Not Supported
Profitability Analysis
Not Supported
Strategic Planning
Not Supported
Trend / Problem Indicators
Supported
Visual Analytics
Supported
Data Visualization Features
Analytics
Supported
Content Management
Not Supported
Dashboard Creation
Not Supported
Filtered Views
Supported
OLAP
Not Supported
Relational Display
Not Supported
Simulation Models
Not Supported
Visual Discovery
Supported
Reporting Features
Customizable Dashboard
Supported
Data Source Connectors
Supported
Drag & Drop
Not Supported
Drill Down
Supported
Email Reports
Not Supported
Financial Reports
Not Supported
Forecasting
Supported
Marketing Reports
Supported
OLAP
Not Supported
Report Export
Supported
Sales Reports
Supported
Scheduled / Automated Reports
Not Supported
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Integrations
5X
Not Supported
Aleph
Not Supported
Canopy
Not Supported
Ethyca
Not Supported
Feathery
Not Supported
Ikigai
Not Supported
MetaRouter
Not Supported
Mode
Not Supported
Oracle Maxymiser
Not Supported
PeakCommerce
Not Supported
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Integrations
5X
Supported
Aleph
Supported
Canopy
Supported
Ethyca
Supported
Feathery
Supported
Ikigai
Supported
MetaRouter
Supported
Mode
Supported
Oracle Maxymiser
Supported
PeakCommerce
Supported
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