D Line

D Line

DaVinci Tech Solutions
Orbox

Orbox

ORBCOM
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About

D Line is a cloud-based business phone system for small and growing organizations. It provides business calling through a shared workspace, with extensions, greetings, business hours, ring groups, call routing, voicemail, and call recording. The service offers calling to the United States and Canada subject to fair-use terms. Users can access D Line in a web browser, on Windows and macOS computers, and through iOS and Android apps; a Chrome extension enables click-to-call from web-based CRM pages. The Advanced plan adds business texting, AI call transcription and summaries, questions about call history, automatic recording, and team video calling. Teams can use D Line to handle inbound and outbound calls, route calls among staff, manage voicemail, and review recorded or transcribed conversations. Plans are priced per workspace rather than per user, with separate fees for extra numbers and messaging. A paid 14-day trial and free number porting are also offered.

About

Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and mid-sized businesses needing a business phone line without per-user pricing

Audience

Companies searching for a powerful Call Center solution to improve customer service

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$20/month/workspace
Base is $20 per workspace per month; Advanced is $35 per workspace per month. Both include one phone number and unlimited extensions; calling is unlimited to the US and Canada under fair-use terms. Extra numbers are $2/month each. SMS/10DLC is $5/month per campaign. A 14-day trial costs $3. Annual billing is offered with two months free. Desk-phone hardware is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DaVinci Tech Solutions
Founded: 2020
United States
d-line.app

Company Information

ORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/

Alternatives

No Alternatives

Alternatives

Categories

Categories

Business Phone Systems Features

Call Logging Not Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Salesforce Supported
Descartes Fleet Performance Management Not Supported
HubSpot CRM Supported
Microsoft Entra ID Not Supported
MySQL Not Supported
Pipedrive Supported
PostgreSQL Not Supported
SQL Server Not Supported
SQLite Not Supported
Zoho CRM Supported

Integrations

Salesforce Supported
Descartes Fleet Performance Management Supported
HubSpot CRM Not Supported
Microsoft Entra ID Supported
MySQL Supported
Pipedrive Not Supported
PostgreSQL Supported
SQL Server Supported
SQLite Supported
Zoho CRM Not Supported
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