D LineDaVinci Tech Solutions
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OrboxORBCOM
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Related Products
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About
D Line is a cloud-based business phone system for small and growing organizations. It provides business calling through a shared workspace, with extensions, greetings, business hours, ring groups, call routing, voicemail, and call recording. The service offers calling to the United States and Canada subject to fair-use terms. Users can access D Line in a web browser, on Windows and macOS computers, and through iOS and Android apps; a Chrome extension enables click-to-call from web-based CRM pages. The Advanced plan adds business texting, AI call transcription and summaries, questions about call history, automatic recording, and team video calling. Teams can use D Line to handle inbound and outbound calls, route calls among staff, manage voicemail, and review recorded or transcribed conversations. Plans are priced per workspace rather than per user, with separate fees for extra numbers and messaging. A paid 14-day trial and free number porting are also offered.
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About
Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and mid-sized businesses needing a business phone line without per-user pricing
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Audience
Companies searching for a powerful Call Center solution to improve customer service
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$20/month/workspace
Base is $20 per workspace per month; Advanced is $35 per workspace per month. Both include one phone number and unlimited extensions; calling is unlimited to the US and Canada under fair-use terms. Extra numbers are $2/month each. SMS/10DLC is $5/month per campaign. A 14-day trial costs $3. Annual billing is offered with two months free. Desk-phone hardware is quoted separately.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationDaVinci Tech Solutions
Founded: 2020
United States
d-line.app
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Company InformationORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Business Phone Systems Features
Call Logging
Not Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Not Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Supported
Contact Management
Not Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Not Supported
SIP Trunking
Supported
Unified Communications
Not Supported
Voice Quality Enhancement
Not Supported
Call Center Features
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Not Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Not Supported
Reporting/Analytics
Supported
Unified Communications Features
Audio / Video Conferencing
Not Supported
Calendar Management
Not Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Not Supported
File Sharing
Not Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Supported
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Integrations
Salesforce
Supported
Descartes Fleet Performance Management
Not Supported
HubSpot CRM
Supported
Microsoft Entra ID
Not Supported
MySQL
Not Supported
Pipedrive
Supported
PostgreSQL
Not Supported
SQL Server
Not Supported
SQLite
Not Supported
Zoho CRM
Supported
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Integrations
Salesforce
Supported
Descartes Fleet Performance Management
Supported
HubSpot CRM
Not Supported
Microsoft Entra ID
Supported
MySQL
Supported
Pipedrive
Not Supported
PostgreSQL
Supported
SQL Server
Supported
SQLite
Supported
Zoho CRM
Not Supported
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