ip·Solis

ip·Solis

XenPool GmbH
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About

Customermates has an open-source CRM core for small teams, with contacts, organizations, deals, services, tasks and custom fields. It provides REST APIs, webhooks and authenticated MCP tools so compatible external AI clients and automation workflows can work with CRM records. The core can be self-hosted with Docker Compose under AGPL-3.0-only. Self-hosted installations use external AI clients through MCP. The managed cloud service also offers Mate, a cloud-only AI assistant, and a separately licensed unified inbox for supported email and social channels on eligible plans. The CRM core, hosted assistant and enterprise messaging have distinct licensing and availability conditions. Public source code and documentation explain the deployment options and supported integrations.

About

ip·Solis is a self-hosted platform for IT asset lifecycle management with self-service and automation — the layer between a CMDB, IAM/HR systems, and provisioning runbooks. Employees request VDIs, shared desktops, SaaS or any IT through a self-service portal with OIDC SSO (Entra ID, Okta and more); managers approve in one click, with multi-approver quorums, conditional rules and out-of-office delegation. Chained PowerShell 7 runbooks automate provisioning against Active Directory, SCCM, XenServer and VMware. Assets are managed across their full lifecycle: pooled or personal assignment, quotas, expiry and recycle workflows. Compliance is built in — access certification (ISO 27001/SOX/PCI), append-only audit log, SCIM 2.0 and HR-webhook leaver automation. Cost reporting tracks spend by provider, consumer and department. API-first: deploys in an afternoon via Docker, on-prem or air-gapped. Free for up to 25 users; commercial license above that. Source-available.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses

Audience

IT Operations, Workplace Engineering, IAM and IT FinOps teams, plus CISOs, in mid-market and enterprise organizations running mixed on-prem and cloud (Microsoft-centric) estates.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

14€ / User
Free Version Not Supported
Free Trial Supported

Pricing

From €1,488/year (free up to 2
ip·Solis is source-available under the XenPool Commercial Source License — not open source. Free for productive use with up to 25 active users, including commercial use (plus private use, 30-day evaluation and non-productive research/teaching); no license file required. Above 25 active users a commercial license applies, in volume bands: 26–75 users €1,488/year, 76–250 users €2,988/year, larger volumes on request. Self-hosted via Docker Compose; B2B only.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy setup, intuitive workflow and n8n integration is great for automations. Very affordable in comparison to other CRMs

Cons

  • No phone support and some “advanced” stuff requires automations. No problem for me but maybe for other people.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Customermates
Founded: 2026
Germany
customermates.com

Company Information

XenPool GmbH
Founded: 2013
Germany
www.ipsolis.com

Alternatives

Alternatives

Categories

AI CRM Supported
CRM Supported

Categories

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Supported
Supplier Management Not Supported

Integrations

AWS Secrets Manager Not Supported
Active Directory Not Supported
Azure Key Vault Not Supported
CyberArk Conjur Not Supported
Google Workspace Not Supported
HashiCorp Vault Not Supported
Keycloak Not Supported
Microsoft Configuration Manager Not Supported
Microsoft Entra ID Not Supported
Microsoft Graph Not Supported
Microsoft Sentinel Not Supported
Microsoft Teams Not Supported
Ping Identity Not Supported
Prometheus Not Supported
SAP SuccessFactors Not Supported
ServiceNow Not Supported
Splunk Enterprise Not Supported
VMware vSphere Not Supported
Workday HCM Not Supported
XenServer Not Supported

Integrations

AWS Secrets Manager Supported
Active Directory Supported
Azure Key Vault Supported
CyberArk Conjur Supported
Google Workspace Supported
HashiCorp Vault Supported
Keycloak Supported
Microsoft Configuration Manager Supported
Microsoft Entra ID Supported
Microsoft Graph Supported
Microsoft Sentinel Supported
Microsoft Teams Supported
Ping Identity Supported
Prometheus Supported
SAP SuccessFactors Supported
ServiceNow Supported
Splunk Enterprise Supported
VMware vSphere Supported
Workday HCM Supported
XenServer Supported
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