Audience

Small businesses

About Customermates

Customermates has an open-source CRM core for small teams, with contacts, organizations, deals, services, tasks and custom fields. It provides REST APIs, webhooks and authenticated MCP tools so compatible external AI clients and automation workflows can work with CRM records.

The core can be self-hosted with Docker Compose under AGPL-3.0-only. Self-hosted installations use external AI clients through MCP. The managed cloud service also offers Mate, a cloud-only AI assistant, and a separately licensed unified inbox for supported email and social channels on eligible plans.

The CRM core, hosted assistant and enterprise messaging have distinct licensing and availability conditions. Public source code and documentation explain the deployment options and supported integrations.

Pricing

Starting Price:
14€ / User
Free Trial:
Free Trial available.

Integrations

API:
Yes, Customermates offers API access

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Company Information

Customermates
Founded: 2026
Germany
customermates.com

Videos and Screen Captures

Live dashboard: every deal and contact, always current

Live dashboard: every deal and contact, always current

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online

Customermates Frequently Asked Questions

Q: What kinds of users and organization types does Customermates work with?
Q: What languages does Customermates support in their product?
Q: What kind of support options does Customermates offer?
Q: Does Customermates have an API?
Q: What type of training does Customermates provide?
Q: Does Customermates offer a free trial?
Q: How much does Customermates cost?

Customermates Product Features

CRM

Calendar/Reminder System Supported
Call Logging Supported
Lead Scoring Supported
Mobile Access Supported
Segmentation Supported
Task Management Supported
Territory Management Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Marketing Automation Integration Not Supported
Quotes / Proposals Not Supported
Social Media Integration Not Supported

Customermates Verified User Reviews

Write a Review
  • A Customermates User
    Director Sales
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Nice UI with every function i need"

    Edited 2026-02-02

    Pros: Easy setup, intuitive workflow and n8n integration is great for automations. Very affordable in comparison to other CRMs

    Cons: No phone support and some “advanced” stuff requires automations. No problem for me but maybe for other people.

    Overall: Been trying a bunch of CRM Software and honestly this is a nice mix between simplicity and power. It's fun to use.

    Read More...
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