CustomAnswers vs. HappyFox Comparison


CustomAnswers CustomAnswers Software	HappyFox	+	+
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About CustomAnswers is a 100% customizable CRM platform that is designed to fit into your current business model, without needing to change anything. The system helps standardize business processes and workflows. Boost productivity and efficiency with a feature-rich CRM that streamlines communications, phone calls, emails, and walk-in, while capturing and tracking all interactions. CustomAnswers gives clients answers to their custom problems.	About HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience CustomAnswers offers flexible pricing that is straightforward that range from $25 to $100 per month, per user. The solution is can be customized to fit any industry.	Audience Small business that want to scale easily or large organizations interested in integrating a full enterprise solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $9/agent/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information CustomAnswers Software Founded: 2001 Canada foipsoftware.ca/customanswers-tracking/	Company Information HappyFox Founded: 2012 United States www.happyfox.com
Alternatives Wix Answers WixAnswers.com	Alternatives Supportbench
Tidio	Help Scout
Zoho Desk Zoho	N-able Take Control N-able
HelpDesk HelpDesk.com	Zendesk
SMART Software SMART View All	Zoho Desk Zoho View All
Categories CRM Customer Service Help Desk Issue Tracking	Categories AI Customer Service Chatbot Complaint Management Customer Service Email Parser Help Desk Issue Tracking ITSM Knowledge Management Live Chat Service Desk Service Request Management
Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management Issue Tracking Features Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management Show More Features CRM Features Calendar/Reminder System Call Logging Document Storage Email Marketing Internal Chat Integration Lead Scoring Marketing Automation Integration Mobile Access Quotes / Proposals Segmentation Social Media Integration Task Management Territory Management	Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management Issue Tracking Features Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management Show More Features Complaint Management Features Case Management Complaint Classification Corrective Actions (CAPA) Customer Complaint Tracking Feedback Management Forms Management Issue Tracking Quality Assurance Management Routing Self Service Portal Social Media Monitoring Survey Management Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal
Integrations 5X APIANT BugHerd Constant Contact Lead Gen & CRM Dialpad Connect Google Workspace Insightly Jira Microsoft Teams Olark Pipedrive ProjectManager Salesforce Slack SurveyMonkey SyncDojo Totality Truto WordPress Zoho Directory Show More Integrations	Integrations 5X APIANT BugHerd Constant Contact Lead Gen & CRM Dialpad Connect Google Workspace Insightly Jira Microsoft Teams Olark Pipedrive ProjectManager Salesforce Slack SurveyMonkey SyncDojo Totality Truto WordPress Zoho Directory Show More Integrations View All 38 Integrations
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