Cove vs. Sellio Comparison


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By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 1,838 Ratings Visit Website ServoDesk Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. 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About Cove is a cloud-based customer support desk for small teams and ecommerce businesses. It combines an embeddable website chat widget, a shared inbox, help articles, customer records, and team workflows, so agents can manage visitor conversations in one workspace. Customers can find answers in a help center, while agents assign, annotate, resolve, and track conversations and collect satisfaction ratings. Email, Shopify, and Slack connections extend the workspace; Shopify connects the desk to ecommerce store operations. Cove also includes a customer portal, service-level timers, and campaign tools. Its web workspace is installable as a progressive web app; the chat widget can be embedded in mobile apps through a WebView SDK. Plans are priced per workspace and allow unlimited conversations. Cove is intended for small support and ecommerce teams looking to combine live chat, shared inbox, and self-service features.	About Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small teams and ecommerce stores	Audience Startups, SaaS companies, web hosting providers, e-commerce businesses, agencies, and small to mid-sized businesses looking for AI-powered customer support, live chat, ticket management, and team collaboration.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $39/month Free plan for 2 seats. Mini is $39 per workspace per month for 10 seats; additional seats are $6 per month. Essentials is $89 per month for 25 seats, and Plus is $219 per month for 50 seats. Annual billing is available at $396, $888, and $2,196 respectively. Plans include unlimited conversations. Paid plans include a 14-day trial; a payment card is required. Free Version Supported Free Trial Supported	Pricing $0/month The Free plan is $0/month. Mini is $45/month, or $36/month with annual billing; Essentials is $95/month, or $76/month annually; Plus is $295/month, or $236/month annually. Annual prices are 20% lower. Prices are in USD and exclude VAT. Paid plans include a 7-day free trial. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Sellio makes it easy to manage customer conversations in one place with a clean inbox, live chat widget, AI replies, and helpful workflow tools. It is simple to set up, easy to understand, and saves time for small teams that want faster support without adding too much complexity. Cons Some advanced features may still need a bit more polish, and new users might need a little time to explore everything properly. I would also like to see more integrations and more customization options as the product continues to grow.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Cove www.coveinbox.co	Company Information Sellio Founded: 2026 Morocco sellio.chat/
Alternatives Cove Drive Cove	Alternatives Ultimo Bots
Cove Identity	KonnectBot
Cove Markets	Embed-bot Musbahdev Software Services
KonnectBot	Re:plain
There There Spatie View All	B2Chat View All
Categories Help Desk Supported	Categories AI Customer Support Agents Supported Live Chat Supported

Integrations Shopify Supported Slack Supported Discord Not Supported Facebook Messenger Not Supported Instagram Not Supported Model Context Protocol (MCP) Not Supported Notion Not Supported Squarespace Not Supported Telegram Not Supported Twilio Not Supported WhatsApp Not Supported Wix Not Supported WordPress Not Supported Show More Integrations View All 2 Integrations	Integrations Shopify Supported Slack Supported Discord Supported Facebook Messenger Supported Instagram Supported Model Context Protocol (MCP) Supported Notion Supported Squarespace Supported Telegram Supported Twilio Supported WhatsApp Supported Wix Supported WordPress Supported Show More Integrations View All 13 Integrations
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