Convrs vs. Palmate Comparison


Convrs	Palmate Palamar Teknoloji	+	+
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About Convrs is a cloud-based omnichannel messaging platform for businesses that manage customer conversations across WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and website live chat. It brings conversations into a single inbox for each agent, where teams can assign and review chats, collaborate with internal notes, and view customer context. Teams can build rule-based chatbot flows and, on eligible plans, AI chatbots; automate routing and follow-ups; and run WhatsApp campaigns with audience selection, personalized messages, scheduling, and performance reports. Convrs also provides mobile apps for iOS and Android, documented HubSpot and Salesforce integrations, and an API for custom connections. It is designed for marketing, sales, and customer service teams using messaging for customer engagement, lead qualification, and support.	About Palmate is an AI-powered customer communication platform that unifies messages from WhatsApp, Instagram, Webchat, email, and phone into a single shared inbox. It connects directly with your existing business systems to answer routine customer inquiries, look up request statuses, and complete everyday operational tasks 24/7. When an issue requires personal attention, the platform smoothly hands over the conversation to your team with full context and chat history. By pairing practical conversational AI with a collaborative team inbox, Palmate helps organizations manage incoming message volumes, maintain fast response times, and keep all customer dialogues organized in one place without disrupting their existing workflows.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Businesses and brands using WhatsApp, Instagram, Messenger, Telegram, web chat and SMS for marketing, sales and customer service.	Audience IT Managers, E-Commerce Managers, CRM Managers, CX Managers, Omnichannel Managers
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29/agent/month Starter is $0/month for 1 agent, 2,000 messages/month, 2 channels, and 2 chatbots. Standard is $29/agent/month. Business is $390/month with 10 seats included ($39 per extra seat); Enterprise is $1,225/month with 25 seats included ($49 per extra seat) and a 9-month minimum. Annual payment receives a 20% discount. A 45-day free trial is offered on eligible plans. WhatsApp use adds a $25/month fee per number plus Meta conversation charges; SMS fees vary by country and setup. Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Convrs Founded: 2019 United Kingdom convrs.io	Company Information Palamar Teknoloji Founded: 2020 Turkey palmate.ai
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Categories WhatsApp Marketing Supported	Categories AI Customer Service Supported AI Sales Assistants Supported Chatbot Supported Conversational AI Supported Conversational Commerce Supported Live Chat Supported Product Recommendation Engines Supported WhatsApp Marketing Supported
WhatsApp Marketing Features Alerts Supported API Supported Autoresponder Supported Bulk Messaging Supported Campaign Management Supported Contact Management Supported Multi-Language Support Supported Reporting / Analytics Supported	WhatsApp Marketing Features Alerts Supported API Supported Autoresponder Not Supported Bulk Messaging Supported Campaign Management Supported Contact Management Supported Multi-Language Support Supported Reporting / Analytics Supported Show More Features Chatbot Features Call to Action Supported Context and Coherence Supported Human Takeover Supported Inline Media / Videos Supported Machine Learning Not Supported Natural Language Processing Not Supported Payment Integration Not Supported Prediction Not Supported Ready-made Templates Supported Reporting / Analytics Supported Sentiment Analysis Not Supported Social Media Integration Supported Conversational AI Features Code-free Development Supported Contextual Guidance Supported For Developers Supported Intent Recognition Supported Multi-Languages Supported Omni-Channel Supported On-Screen Chats Supported Pre-configured Bot Supported Reusable Components Not Supported Sentiment Analysis Not Supported Speech Recognition Not Supported Speech Synthesis Not Supported Virtual Assistant Not Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported
Integrations ClickUp Not Supported Gmail Not Supported Google Business Profile Not Supported Google Maps Not Supported HubSpot CRM Supported Instagram Not Supported Jira Not Supported LINE Not Supported Microsoft Dynamics 365 Not Supported Microsoft Outlook Not Supported Nebim V3 Not Supported Salesforce Supported Shopify Not Supported Ticimax Not Supported TikTok Not Supported WeChat Not Supported WhatsApp Not Supported WooCommerce Not Supported X (Twitter) Not Supported YouTube Not Supported Show More Integrations View All 2 Integrations	Integrations ClickUp Supported Gmail Supported Google Business Profile Supported Google Maps Supported HubSpot CRM Not Supported Instagram Supported Jira Supported LINE Supported Microsoft Dynamics 365 Supported Microsoft Outlook Supported Nebim V3 Supported Salesforce Not Supported Shopify Supported Ticimax Supported TikTok Supported WeChat Supported WhatsApp Supported WooCommerce Supported X (Twitter) Supported YouTube Supported Show More Integrations View All 20 Integrations
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