SensebaseDigisens
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Related Products
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ConnectWise RMM:
About
Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount.
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Sensebase:
About
Sensebase is a cloud-based service desk, PSA and RMM platform for small IT providers and managed service providers. It combines ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal and a password vault. Technicians can manage Microsoft 365 mailboxes, receive client messages through WhatsApp Business, sync appointments with Outlook, and connect invoicing with SnelStart and e-invoicing. Windows and macOS agents support device monitoring and updates; a separate Windows app lets clients report issues and approve remote access. Each subscription includes all features, unlimited clients and devices, and a dedicated VPS in a Netherlands data centre. Plans start at €175 per month for 1–3 technicians, excluding VAT, with higher fixed monthly bands. A 30-day trial is available. The product interface is currently Dutch; English screens are planned.
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ConnectWise RMM:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Sensebase:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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ConnectWise RMM:
Audience
MSPs
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Sensebase:
Audience
IT businesses and managed service providers (MSPs) with 1 to 11 technicians.
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ConnectWise RMM:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Sensebase:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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ConnectWise RMM:
API
Offers API
Not Supported
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Sensebase:
API
Offers API
Not Supported
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ConnectWise RMM:
Screenshots and Videos |
Sensebase:
Screenshots and Videos |
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ConnectWise RMM:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Sensebase:
Pricing
€175/month
€175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians.
Free Version
Not Supported
Free Trial
Supported
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ConnectWise RMM:
Reviews/
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Sensebase:
Reviews/
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ConnectWise RMM:
Pros & Cons from Real UsersPros
Cons
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ConnectWise RMM:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Sensebase:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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ConnectWise RMM:
Company InformationConnectWise
Founded: 1982
United States
www.connectwise.com/platform/unified-management/rmm
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Sensebase:
Company InformationDigisens
Founded: 1994
Netherlands
sensebase.eu/
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ConnectWise RMM:
Alternatives |
Sensebase:
Alternatives |
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ConnectWise RMM:
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Sensebase:
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ConnectWise RMM:
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Sensebase:
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ConnectWise RMM:
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Sensebase:
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ConnectWise RMM:
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Sensebase:
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ConnectWise RMM:
Categories |
Sensebase:
Categories |
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ConnectWise RMM:
RMM Features
Deployment Management
Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Supported
Network Monitoring
Supported
Patch Management
Supported
Real-time Alerts
Supported
Remediation Management
Supported
IT Asset Management Features
Asset Tracking
Supported
Audit Management
Not Supported
Compliance Management
Not Supported
Configuration Management
Not Supported
Contract/License Management
Not Supported
Cost Tracking
Not Supported
Depreciation Management
Not Supported
Inventory Management
Not Supported
IT Service Management
Supported
Maintenance Management
Not Supported
Procurement Management
Not Supported
Requisition Management
Not Supported
Supplier Management
Not Supported
IT Management Features
Capacity Monitoring
Supported
Compliance Management
Supported
Event Logs
Supported
Hardware Inventory
Supported
IT Budgeting
Not Supported
License Management
Supported
Patch Management
Supported
Remote Access
Supported
Scheduling
Supported
Software Inventory
Supported
User Activity Monitoring
Supported
IT Service Features
Contract Management
Not Supported
Incident Management
Supported
IT Asset Management
Supported
Knowledge Management
Supported
Release Management
Not Supported
Self Service Portal
Supported
Service Catalog
Not Supported
Service Reporting
Supported
Ticket Management
Not Supported
MSP Features
Backup Management
Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Supported
Patch Management
Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Scheduling
Not Supported
Network Monitoring Features
Bandwidth Monitoring
Supported
Baseline Manager
Not Supported
Diagnostic Tools
Not Supported
Internet Usage Monitoring
Not Supported
IP Address Monitoring
Not Supported
Real Time Analytics
Not Supported
Resource Management
Not Supported
Server Monitoring
Supported
SLA Monitoring
Not Supported
Uptime Monitoring
Not Supported
Web Traffic Reporting
Not Supported
Patch Management Features
Alerts/Notifications
Supported
Automatic Approval
Supported
Automatic Patch Deployment
Supported
Automatic Scans
Supported
Compliance Management
Supported
Custom Patches
Supported
Dashboard
Supported
Network Wide Management
Supported
Patch Prioritization
Supported
Patch Testing
Supported
Remote Access/Control
Supported
Vulnerability Scanning
Supported
System Monitoring Features
Alerts / Notifications
Supported
Antivirus Management
Supported
Data Backup / Recovery
Supported
Device Monitoring
Supported
Inventory Management
Supported
Patch Management
Supported
Policy-based Automation
Supported
Remote Monitoring
Supported
Reporting / Analytics
Supported
Risk Analysis
Supported
Server Monitoring
Supported
Service Configuration Management
Supported
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ConnectWise RMM:
Integrations
Acronis Cyber Protect Cloud
Supported
Autotask PSA
Supported
Auvik
Supported
BrightGauge
Supported
CyberFOX AutoElevate
Supported
DataLakeHouse.io
Supported
HaloPSA
Supported
Heimdal Endpoint Detection and Response (EDR)
Supported
IBM MaaS360
Supported
IT Portal
Supported
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Sensebase:
Integrations
Acronis Cyber Protect Cloud
Not Supported
Autotask PSA
Not Supported
Auvik
Not Supported
BrightGauge
Not Supported
CyberFOX AutoElevate
Not Supported
DataLakeHouse.io
Not Supported
HaloPSA
Not Supported
Heimdal Endpoint Detection and Response (EDR)
Not Supported
IBM MaaS360
Not Supported
IT Portal
Not Supported
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ConnectWise RMM:
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Sensebase:
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