SnapCallseampl
|
||||||
Related Products
|
||||||
About
ConfirmKit is the modern user research platform that helps you and your team to talk to users in an approachable and efficient manner. Now everyone in your organization can meaningfully contribute to making your products better. Identifying patterns and trends between interviews can be a time consuming effort. Let us do it for you. Now you can focus on your users and we'll show you the patterns. Creating an interview guide, reviewing notes, and remembering all the little details before you start an interview can be error prone. We've got you. With ConfirmKit, you only need to prepare once. Our platform systematizes your user interviewing process. Say good-bye to monotonous work. No need to copy/paste a document, dragging files into folders, or duplicating effort. Enhance your research from online chat, e-mail, online forums, existing research, and any place you can think of.
|
About
Use video chat to connect with online leads and increase sales performance — whether it’s Online Shopping, B2B Sales, or Consulting Business. Reproduce the world-famous Live Video Shopping experience, and provide immersive Product Demo. Initiate Online Consultations without leaving the chat conversation. You no longer need to use a third-party video service provider, the video communication takes place directly without leaving the chat. Regardless of your screen sharing needs (presentation display, technical support), the entire experience happens in a single click and inside chat with the client. All agents can instantly playback their call records immediately after the call is ended. Find all your recordings in our embedded dashboard, even weeks after the call ends. Initiate a live video call within the chat with your client. Enhance collaboration by enabling screen sharing.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
User research platform for teams
|
Audience
Businesses searching for a solution to connect with ther customers
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$29 per month
Billed annually
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$29 per month
Free Version
Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationConfirmKit
Founded: 2017
United States
www.confirmkit.com
|
Company Informationseampl
Founded: 2016
France
snapcall.io
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Not Supported
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Market Research Features
Benchmarking
Not Supported
Compensation Management
Not Supported
Data Management
Not Supported
Email / Online
Supported
Face-to-Face
Not Supported
Panel Management
Not Supported
Paper-Based
Not Supported
Phone-Based
Not Supported
Sample Management
Not Supported
Statistical Analysis
Not Supported
Survey Management
Not Supported
UX Features
Animation
Not Supported
For Mobile
Not Supported
For Websites
Not Supported
Heatmaps
Not Supported
Prototyping
Not Supported
Screen Activity Recording
Not Supported
Unmoderated Testing
Not Supported
Usability Testing
Supported
User Journeys
Supported
User Research
Supported
|
Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Not Supported
Customer Success Features
Account Alerts
Not Supported
Account Management
Not Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Not Supported
Health Score
Not Supported
Onboarding
Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Supported
Win / Loss Analysis
Supported
Lead Generation Features
Contact Discovery
Supported
Contact Import/Export
Not Supported
Lead Capture
Supported
Lead Database Integration
Not Supported
Lead Nurturing
Not Supported
Lead Scoring
Supported
Lead Segmentation
Not Supported
Pipeline Management
Not Supported
Prospecting Tools
Supported
Visitor Identification
Supported
Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Not Supported
Call Monitoring
Supported
Contact Management
Not Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Not Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Supported
VoIP
Supported
|
|||||
Integrations
Mindsay
Not Supported
|
||||||
|
|
|