LinkLive

LinkLive

Revation Systems
+
+

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About

Cobrowse.io is a cutting-edge co-browsing platform designed to enhance customer support by allowing agents to interact directly with customers' web or mobile experiences in real time. By sharing live screens, agents can guide customers through complex processes, troubleshoot issues, and answer questions with high precision. The platform supports seamless integration with other customer service tools and offers privacy features, such as automatic redaction, to ensure data security. Cobrowse.io’s solution boosts agent efficiency, reduces resolution time, and improves customer satisfaction by creating more personalized, effective interactions.

About

Say goodbye to fragmented disconnected experiences. With LinkLive, everything you need for next-generation digital engagement is now in one web-based platform. The digital workplace is here and is as flexible as you need it to be. LinkLive lets your teams securely engage customers from anywhere, anytime, and on the devices, you use each day. No downloads are required. We make & secure intelligent customer connections to help people live healthier lives and to achieve financial security. Enable your customer service teams with a full suite of AI-enabled communication modes, chat, text, calling, and video conference in one central location. Switch between modes on the fly, share files, co-browse, and schedule a follow-up without switching applications. Let chatbots take the small tasks, allowing agents to stay focused on solving customer challenges. Utilize a variety of tools to measure contact center data, monitor agent performance, and plan to schedule for peak call times.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in customer service, particularly those in telecom, healthcare, retail, and financial services, looking to enhance real-time support and improve customer engagement through co-browsing technology

Audience

Businesses interested in an AI web-based platform to engage with their customers and members anywhere

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$18 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cobrowse.io
Founded: 2018
United States
cobrowse.io

Company Information

Revation Systems
United States
revation.com/linklive/

Alternatives

Alternatives

RichCall

RichCall

Aurus
Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue

Categories

Categories

Integrations

Freshdesk
Genesys Cloud CX
Intercom
Salesforce
Totality
Zendesk

Integrations

Freshdesk
Genesys Cloud CX
Intercom
Salesforce
Totality
Zendesk
Claim Cobrowse.io and update features and information
Claim Cobrowse.io and update features and information
Claim LinkLive and update features and information
Claim LinkLive and update features and information